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Gartner® Critical Capabilities for Digital Technology and Business Consulting Services

Deloitte scored highest in 3 of 4 Use Cases: Digital Business Consulting Digital Technology and Cloud Enablement Consulting, and Digital Marketing and Brand Strategy Consulting

Key Takeaways:

  • Understanding of the vendors and their scores for 12 Critical Capabilities as described in the Gartner report: Thought Leadership and Research, Business Transformation Expertise, Technology Transformation Expertise, Product Development Expertise, Regulatory/Geopolitical Knowledge, Methodology and Assets, Organizational Change Management, Talent Management, Service Delivery Model, Partnerships and Alliances, Outcome Commitment, and Marketing Expertise
  • Deloitte’s capabilities and offerings as a Digital Technology and Business Consulting Service provider based on their specific Use Case for Digital Business Consulting, Digital Technology and Cloud Enablement Consulting, Digital Marketing and Brand Strategy Consulting, and Digital Product Engineering Consulting
  • Insights from Gartner to accurately assess the providers in the current market and their potential to shape the market in the future

The Gartner® Critical Capabilities report is a companion to the Magic QuadrantTM for Digital Technology and Business Consulting Services, providing a deeper insight into the capability and suitability of provider’s IT products and services based on specific or customized use cases for digital technology and business consulting services.

Deloitte was evaluated for its capabilities across four use cases: Digital Business Consulting, Digital Technology and Cloud Enablement Consulting, Digital Marketing and Brand Strategy Consulting, and Digital Product Engineering Consulting. Among all providers, Deloitte achieved the highest scores in Digital Business Consulting, Digital Technology and Cloud Enablement Consulting, and Digital Marketing and Brand Strategy Consulting.

“To us, being recognized by Gartner as a Leader reinforces the strength of Deloitte’s advisory capabilities and our commitment to guiding clients through complex transformation with clarity and confidence," says Sebastian Pfeifle, Deloitte Global Cross Business Advise leader. "Today’s organizations need more than point solutions—they need integrated thinking that connects strategy, technology and operations. Our focus is helping clients navigate disruptive forces, make well‑informed decisions, and realize outcomes that endure.”

"As organizations chart their transformation journeys, they need advisers who understand both the technology landscape and the behavioral shifts required to sustain progress," says Kamesh Mullapudi, Deloitte Global Advise Growth leader. "Deloitte serves as this strategic partner to the C‑suite and Board—helping leaders evaluate emerging technologies responsibly, strengthening governance, and steering their organizations toward outcomes that deliver lasting value. We believe the Gartner recognition reflects the impact of this integrated, insight-driven approach.”

Deloitte serves as a strategic partner to the C‑suite and Board—helping leaders evaluate emerging technologies responsibly, strengthening governance, and steering their organizations toward outcomes that deliver lasting value.

- Kamesh Mullapudi, Deloitte Global Advise Growth leader

Key Links
  • Click to enlarge image
  • Source: Gartner Critical Capabilities for Digital Technology and Business Consulting Services By Mark Whitehouse, Alan Stanley, Tom Sieber, Sundar Viswanathan, Tsuyoshi Ebina, Luis Pinto, Matthew Brown Published 13 January 2026- ID G00832143
  • Source: Gartner Magic Quadrant for Digital Technology and Business Consulting Services, By Sundar Viswanathan, Tom Sieber, Mark Whitehouse, Tsuyoshi Ebina, Luis Pinto, Matthew Brown, Alan Stanley, Published 12 January 2026 - ID G00832133
Gartner Disclaimer:

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Deloitte. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

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