ISG Provider Lens® Finance and Accounting Outsourcing (FAO) Services 2025

Deloitte has been positioned as a Leader in all four quadrants of the ISG Provider Lens®: Finance and Accounting Outsourcing (FAO) Services 2025 for the third consecutive year. This ISG Provider Lens® study includes the following four quadrants: Invoice to Pay; Order to Cash(O2C), R2R and Tax Services, and Financial Planning and Analysis (FP&A), providing ISG advisors and enterprise clients information to evaluate their existing vendor relationships and potential engagements.

The report highlights Deloitte’s integrated, full-spectrum model and our industry-aligned centers of excellence, which enable us to deliver sector-specific tax, advisory, accounting, ERP and analytics solutions.

“The ISG Provider Lens® study further reinforces Deloitte’s position as a global leader in Finance and Accounting Outsourcing (FAO) services. The report spotlights our integrated, end-to-end financial solutions and our distinctive ability to scale globally, empowering CFOs to drive greater value, deliver tangible business advantages, and prepare their organizations for future challenges in a rapidly changing environment. This recognition highlights Deloitte’s commitment to delivering innovative, world-class digital solutions and measurable results for our clients. Our work enables clients to enhance finance efficiency, increase enterprise effectiveness, and strengthen market confidence,” says Dave Turk, Deloitte’s Global Finance Leader.

The report notes, “Deloitte sets the standard in R2R and tax with globally aligned processes, in-depth compliance and regulatory expertise, and AI-powered automation that supports faster close cycles and real-time financial governance”, and “With deep transformation expertise, Deloitte designs FP&A operating models that align talent, processes and tools. Its solutions span CFO advisory, zero-based budgeting, profit optimization and investor-ready reporting. This combination helps finance teams shift from backward-looking analysis to forward-looking insights that drive growth.”

“We are incredibly proud to be recognized for our leadership in Finance and Accounting Outsourcing,” says Mo Vakili, Deloitte’s US Finance Operate leader. “Combining Deloitte’s 180 years of finance and accounting experience with our advanced AI and Agentic AI solutions and a relentless commitment to operational excellence enables us to design, transform, and operate next-generation finance functions—empowering our clients to thrive in today’s complex and fast-changing marketplace.”

Leaders have a comprehensive product and service offering, a strong market presence and established competitive position. The Leaders also represent innovative strength and competitive stability. “Being named a Leader three years in a row reflects Deloitte’s unwavering commitment to delivering end-to-end finance transformation and operations. Our blend of AI, analytics, and domain expertise positions clients to thrive in an era of constant change,” says Srivats Srinivasan, Operate Leader, Deloitte Consulting LLP. “We are honored by this recognition and inspired to set new standards in excellence for Finance Operate.”

More quotes from the analyst:

• “Deloitte excels in transforming FP&A with predictive modeling, integrated enterprise planning and strong domain expertise. It helps clients shift from static budgeting to dynamic, insight-driven financial strategy”
• “Deloitte excels in I2P operations by leveraging a combination of global delivery capabilities, deep compliance expertise and a modular AI-powered platform, driving automation, visibility and supplier engagement across complex global operations”
• “Deloitte integrates predictive analytics, intelligent automation and global delivery strength to transform O2C, helping clients unlock working capital, reduce DSO and elevate CX across various industries”

Key Links

• Source: ISG Provider Lens® Finance and Accounting Outsourcing (FAO) Services, Global 2025, By Gaurang Pagdi, Published November 2025

Disclaimer: ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.