Sam is a principal with over 25 years of experience in operational, technology, and strategy roles. He has broad cross-industry supply chain experience that includes consumer and industrial products manufacturing, retail, media distribution, agriculture and food processing, oil and gas, and defense. He specializes in leading large, complex, global technology transformations that lower costs and improve service. Sam also specializes in enterprise operations as-a-service and leads Deloitte's ServiceNow Operate services.