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With more than 25 years of experience, I am a Partner for the Spanish Business Process Solutions service line, serving clients in a wide range of industries and sizes, both public and private, all along the north of Spain.

I am based in Bilbao and leading outsourcing projects regarding administrative, accounting and financial processes. Leader for the national BPS Public Sector industry, as well as local coordinator for the BPS Public Sector and Energy/Utilities/Infrastructure/TMT industries.

For the last seven years, I have been leading an innovative engagement regarding a BPO BackOffice project of certain commercial processes for an energy multinational group, with a clear and intense focus in process transformation through both redesign and automation.