As a partner, Oliver Bendig is responsible for mechanical and plant engineering and is an internationally recognized expert in after-sales and customer service. For more than 20 years, he has been advising his clients very successfully from strategy development and implementation to the joint realization of the results. His activities focus on growth programs, service excellence, pricing, performance optimization and digital transformations. He is a member of the Advisory Board of ISLA (the world's leading network of service leaders) and a Senior Advisor to the Investment Committee of the Shenzhen, China region.