Jamia McDonald serves as Deloitte’s U.S. National Health, Human Services, and Labor Leader, guiding a practice that supports state and local agencies delivering critical social services to more than 110 million residents each year. Before joining Deloitte, she spent 20 years in government, bringing deep firsthand experience to the transformation of benefits, employment, and human services systems. Her work spans eligibility and enrollment, child welfare, Medicaid, workforce, and housing services. Jamia is focused on helping agencies future-proof service delivery through practical, life-event-driven solutions that remove hurdles, strengthen program integrity, and make it easier for people to access the services they need—meeting rising demand with innovation, compassion, and measurable impact.
Market: Deloitte United States