Alek is a Digital Transformation Leader with a proven track record in delivering complex CRM implementations and driving enterprise-wide change. He brings deep expertise in managing multidisciplinary teams of business and technical consultants to help organizations unlock value through technology-enabled transformation.
With more than a decade at Deloitte Central Europe (CE), Alek was recognized as top talent and has held several leadership roles, including Deloitte Digital CE Talent Leader, CE Salesforce Lead Alliance Lead, CE Sales & Service Offering Leader and Global Creatio Alliance Leader. He is also the originator and author of Customer Service Excellence Report that has helped Deloitte Digital shape discussions about the future of service since 2021.
Alek has successfully led international programs for global organizations, while also driving impactful local transformations for leading regional companies. His ability to balance strategic vision with executional excellence has earned him a reputation as a trusted advisor in CRM, customer experience, and digital innovation.
A graduate of the Advanced Leadership Program by the Center for Leadership for Poland, delivered by top educators from Harvard and Oxford, Alek is passionate about building high-performing teams and shaping the next generation of digital leaders.