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Anh Nguyen Phillips

Managing Director | Deloitte Touche LLP

Anh is a researcher, author, and former management consultant who has dedicated her career to exploring the interplay between technology and humanity. She is co-author of numerous articles and reports, as well as three books: The Technology Fallacy, a data-driven look at the centrality of culture to digital transformation; Work Better Together, on the value of relationships at work; and The Transformation Myth, on transformation in times of disruption. Her work has been cited in leading publications such as the Wall Street Journal, MIT Sloan Management Review, Forbes, Fortune, and CIO Magazine. As the research director for Deloitte’s Global CEO Program, Anh directs research initiatives that help executives and other leaders navigate a changing world.

Prior to her research roles, Anh spent over 10 years leading business and technology teams in implementing CRM and order management solutions for clients.

Specialties include: Future of Work, Digital Business and Transformation, Digital Culture, Digital Talent and Leadership, Social Business, Thought Leadership Strategy, CRM, Order Management.