Join us as we discuss how social care systems can meet future demands and ensure equitable, easy, user-centric access to services.
Deloitte is proud to be a premier sponsor of the European Social Services Conference in Hamburg, Germany. The conference brings together the public authorities, the private sector and care providers to discuss the latest innovations transforming social services with the aim of leaving no one behind.
Join us as we discuss how social care systems can meet future demands and ensure equitable, easy, user-centric access to services.
With rising budget pressures and recipient expectations, the social safety net is soon becoming unsustainable. What can public sector organizations do to meet future demands and ensure equitable, easy, customer-centric access to services?
The European Social Services Conference is the largest annual forum for public social services in Europe. This year, the conference will take place in Hamburg, Germany from 8-10th June 2022.
The forum convenes public authorities, private sector professionals and care providers to discuss the latest innovations in social care policy and practice. Under the theme, ‘Rethinking Recovery: Reshaping social services with new tools’, the European Social Services Conference invites delegates to explore reforms in social services that enable a modern and resilient system that is responsive, equitable and aligned to the needs of the user.
Improving customer engagement in health and human services
To elevate the human experience, Health and Human Service agencies need to deliver the right content to the right person at the right time through their preferred channel. Technology, coupled with a sound personalization strategy, can make it happen.