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European Social Services Conference
Sunday, 26 June 2022 10:00 a.m. CET

In-person - Workshops/ Masterclasses

Other credits | Event language: English

26 - 28 Jun. 2022

10:00 a.m. CET

European Social Services Conference

Join us as we discuss how we can co-create community-based social services, with a specific focus on three thematic strands: Co-Creating Cities Social Inclusion, Co-Creating Responses to Manage the Future Workforce, and Co-Creating Digital Solutions for Social Inclusion.

Deloitte is proud to be a premier sponsor of the European Social Services Conference in Antwerp Belgium. The conference brings together the public authorities, the private sector and care providers to discuss the latest innovations transforming social services with the aim of leaving no one behind.

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Join us as we discuss how social care systems can meet future demands and ensure equitable, easy, user-centric access to services.

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Making it work: Global efforts to transform public employment services

Labor market disruptors are converging. Economies are rapidly digitalizing, our workforces are aging, new skills are in demand, and the support needs of jobseekers and employers are more complex than ever.

Many public sector agencies are working hard to identify what needs to change within their employment services and recalibrate accordingly. How can they better serve jobseekers, workers, and employers while expanding employment opportunities for all?

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Introduction

The European Social Services Conference is the largest annual forum for public social services in Europe. This year, the conference will take place in Antwerp Belgium, from 26-28 June 2024.

The forum convenes public authorities, private sector professionals and care providers to discuss the latest innovations in social care policy and practice. Under the theme, How we can co-create community-based social services, the European Social Services Conference invites delegates to explore and share ideas on co-creating the future of community-based social services.

Deloitte at the European Social Service Conference

In the context of labor shortages, more and more governments and public employment agencies around the world are looking to activate populations that are not in the labour market. More investment is being directed to activating barriered populations. More emphasis is being placed on meeting the specific needs of populations, versus catch-all supports and services that are intended to meet the needs of the median jobseeker. Further, government and providers are modifying how they measure progress and outcomes in this space, with more emphasis being placed on the client’s journey and progress. What works? This panel will explore promising models from Canada and the UK and perspectives from Deloitte’s work globally.

Public Employment Service (PES) Agencies globally are rapidly digitalizing their supports to the unemployed, the underemployed and the precariously employed. Deployed in multiple jurisdictions and available in 14 languages, Thrive Career Wellness offers a full service, end-to-end solution to help jobseekers upskill and find sustained employment aligned to their skills and ambitions.

Thrive also helps jobseekers find higher demand, better-paid career pathways. Finally, Thrive offers a user-friendly experience for employment counsellors and employers.

This Innovation zone session will feature Jeffrey Doucet, CEO of Thrive and Alia Kamlani, Deloitte, Global Labour Market Activation Lead.

The social services workforce is a fundamental part of social protection systems across the EU and plays a key role in improving people’s lives. The demand for social services, support, and protection is rapidly increasing across Europe and beyond. This increase in demand places significant pressure on public social services and the workforce they employ, In this session, we will learn about 3 different approaches to address the social service workforce challenges with a particular focus on how professionals are co-creating these solutions as well as addressing workforce challenges and building strategies to support needs of individuals and families in vulnerable situations. This panel discussion will be moderated by Alia Kamlani, Deloitte Global Labour Market Activation Lead.

Contacts

Josh Hjartarson

Deloitte - Global
Josh Hjartarson is a Deloitte Global leader and the Canadian National Human & Social Services leader. His professional and academic interests converge on the transformation of income assistance, social care, and employment services so that they are more integrated, outcomes-focused, and client and family centric. Hjartarson has a PhD in political science from the University of Toronto.

Alia Kamlani

Deloitte - Global
A leader in public sector transformation, Ms. Kamlani has 15 years of experience in government and advising public sector organizations on numerous large-scale and strategic initiatives. She leads the income security value proposition of our Human and Social Services, and plays a key role in our Labor Market Activation group, specifically transformation and innovation in social services. and employment. She is committed to fostering more equitable and inclusive program design, and to helping the government support all vulnerable groups in Canada.
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