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Deloitte Swiss Watch Industry Study 2025

Time under pressure

As the Swiss watch industry takes a moment to reflect on its legacy, it is also navigating one of its most complex periods in recent memory. Demand remains fragile, tariffs have injected new uncertainty and price sensitivity is rising. The resilience of the Swiss watch industry is once again being tested — not by a single shock, but by the slow accumulation of pressure.

About the study

This eleventh edition of the Deloitte Swiss Watch Industry Study is based on an online survey of 111 senior executives in the industry, interviews with industry experts and an online survey of 6,500 consumers in the domestic Swiss market and top export markets for Swiss watches: China, France, Germany, Hong Kong, India, Italy, Japan, Singapore, the United Arab Emirates, the United Kingdom and the United States. This year we also surveyed consumers in Mexico and have included a specific section on this growing market.

Key findings

Weathering the storm

43% of industry executives hold a negative outlook for their main export markets, compared to just 23% with a positive view. Subcontractors, often the sector’s early warning system, report cutbacks in investment and increased reliance on short-term work. Even so, 61% plan to prioritise new product introductions in the year ahead; a sign that innovation and R&D remain firmly on the agenda.

Innovation by design

AI use is evolving: While content creation and efficiency gains remain common, brands are beginning to experiment more boldly. Nearly a third (29%) now plan to use AI to support creative product development, up from 20% in 2023.

Holding the floor

Two thirds of brands and retailers report that online channels account for around 10% of their sales, while 16% still sell exclusively through stores. Looking ahead, most executives expect brick-and-mortar to remain the dominant channel over the next five years.

The retail divide

While 41% of executives plan to open a new mono-brand or flagship store in the next 12 months, consumers lean the other way: 38% say they prefer multi-brand stores, compared to just 23% who favour mono-brand boutiques.

Twice as nice

Pre-owned watches are gaining traction, especially among younger buyers: 40% of millennials and Gen Z say they are likely to purchase one in the coming year, a noticeably higher share than among Gen X or Baby Boomers.

The next wave

Willingness to buy is equally strong among men and women, signalling that demand is no longer driven solely by male collectors. Looking ahead, the greatest potential for growth lies with female buyers and Gen Z, who are set to shape the future of the watch industry.

Viva México

In Mexico, watch enthusiasm is being fuelled by social media. This digital influence translates directly into action: Mexican consumers are twice as likely than the global average to purchase new watches via social media.

Some of the topics covered in the paper include:

Industry perspectives: cracks in the dial

Concerns about the broader economic climate are reflected clearly in the risks identified by industry executives for the coming 12 months. At the top of the list is the continued strength of the Swiss franc, which has long posed challenges for exporters, followed by weakening global demand. In Switzerland itself, the franc’s appreciation is having an impact. It used to be attractive for tourists to buy watches in Switzerland due to VAT refunds for tourists, but the exchange rate is now eroding this advantage.

Which of the following factors are likely to pose a significant risk to your business over the next 12 months?
Which of the following factors are likely to pose a significant risk to your business over the next 12 months?

2025

2023

Strength of Swiss Franc (+1)

Shortage of qualified labour

Weaker foreign demand (+5)

Strength of Swiss Franc

Decrease in purchasing power of consumers due to inflation (-)

Decrease in purchasing power of consumers due to inflation

Rising gold price (+13)

Rising labour costs

Weaker domestic demand (+5)

Insufficient supply of parts and movements from third-party manufacturers

Consumer behaviour: why they buy

When it comes to the motivation behind watch purchases, findings from our global consumer survey state that 72% of respondents are planning to buy a traditional watch in the next 12 months for their own use. Regarding differences between age groups, baby boomers are clearly most interested in functional use: 42% want a watch in order to tell the time, compared to 26% overall. By contrast, only 7% of this generation would buy a timepiece in order to look good – something that matters a lot more to the rest of the respondents, with 17% in total selecting this option. For millennials, telling the time ranks just as highly as looking good (20%), both of which sit slightly below rewarding oneself (23%).

You've indicated that you will buy a watch in the next 12 months for your own use. Which of these statements best describe your motivation?

Exploring the Mexican market

When it comes to which type of watch is mainly worn, smartwatches have a stronger foothold in Mexico than in most markets: 38% of consumers say they wear one, compared with a global average of 30%. A further 25% wear both smart and traditional watches, while 19% wear purely traditional watches – a share below the global average of 26%. Yet when asked about their intentions, Mexicans are more inclined than average to purchase a traditional watch in the coming year (62% vs. 54%), while smartwatch purchases are also significantly higher than the global average (69% vs. 53%).

How likely are you to buy the following kind of watch in the next 12 months?

% that answered “somewhat” or “very” likely

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