Society
Being a purpose-led organization
We at Deloitte understand our unique position to make a positive social impact, to help create a more sustainable and equitable world for all. Our WorldImpact strategy represents that vision for doing so, and guides the development and implementation of corporate responsibility initiatives across four pillars: WorldClass, Impact Every Day, WorldClimate, and diversity, equity, and inclusion (DEI).
Our Talent Value Proposition (TVP) is a formal commitment to the exceptional talent experience employees will have at Deloitte and what they, in turn, will contribute. Realized through meaningful work and everyday experiences, leaders who exemplify the expected behaviours, and new and existing programs, the TVP is what makes our firm the best place for the best people–the place where potential comes to life. It’s built on four pillars:
- Provide people with purposeful work
- Enable flexibility in how they work
- Develop them to be inspiring leaders
- Empower them to grow their career
Hybrid model: New Normal (N2)
Our reimagined way of working, N2, launched in 2021 and is now successfully embedded. N2:
- Enables productivity by giving our people the autonomy to do their best work in the location that makes the most sense
- Provides a differentiated experience for all talent
- Builds flexibility into a commercial system and business operations while maintaining quality service to clients
- Provides guidance and reinforcement for all
Diversity, equity, and inclusion
In FY2023, we made strategic and transformational efforts to ensure that DEI is infused in everything we do. We understand that to create a truly inclusive workplace where our people feel free to be their authentic and best selves, we must continue to ensure we are operating in a safe and respectful environment where everyone feels included.
Throughout the year, policies and frameworks were updated to align more closely with our vision to be a place where everyone can succeed, no matter who they are or where they are from. This can be achieved by fostering a workplace culture that builds on a foundation of respect and appreciation for diversity in all its forms. We’ve challenged the status quo and decolonized practices, creating equitable processes and embedding inclusive behaviour throughout our day-to-day activities.
Reconciliation Action Plan
On National Indigenous Peoples Day, June 21, our firm released Widening the shared path for reconciliation. It’s the year-three report of our Reconciliation Action Plan, which holds the firm accountable to tangible goals and targets across four pillars: inclusion, education, employment, and economic empowerment. It’s the first formal plan of its kind in corporate Canada, and represents our intent to set the bar for corporations and other organizations to do more in response to the calls to action made by the Truth and Reconciliation Commission of Canada in 2015.
Accessibility Action Plan
Our AccessAbility Action Plan is our path to achieving an accessibility vision that is transformative for our people, our clients, our communities, and Canada's future. We continue to be committed to following the plan, launched in 2021. The firm has made significant strides to create a brighter future for all by 2030 in working to ensure that we’re an accessible, inclusive, and welcoming environment for neurodivergent people and people with disabilities—that “Deloitte is for everyone.”
WorldClass
Many people are held back by educational gaps, limited skills, or challenges from immigrating to a new life. Deloitte’s WorldClass initiatives address these issues to enable people to advance in today's economy. We deploy capital imaginatively, prioritizing and investing in education and skills development programs, and we encourage our professionals to apply their experience and knowledge to pro bono projects and skills-based volunteering in support of our WorldClass initiative.
Our ambition? To impact 100 million lives globally by 2030 by equipping those from vulnerable and underrepresented communities with the tools, capacities, and opportunities to build a better future. The goal for Deloitte in Canada and Chile is two million lives—and in FY2023, WorldClass programming reached 99,860 people, bringing the total to 1,648,484 in these countries since the program launched in 2017.
Offering our services to our communities
Our people bring their range of professional skills and capabilities to service our clients and to advance the mandates of community organizations. Our pro bono social impact strategy focuses on helping non-profits develop solutions to address their most critical issues and help drive lasting, transformational outcomes.
Our Social Innovation Fund supports pro bono engagements to address challenges related to education and employment in Canada, with our Society Partnerships providing multi-year commitments to deliver large-scale WorldClass impact.
And our volunteer-driven Community Advisory Projects (CAP) connect the skills and passions of our professionals with the needs of local non-profit organizations, putting our people’s experience to work in areas like health care, poverty reduction, climate action, accessibility, and inclusion in sports.
Impact Every Day
It isn’t just the way we do business, it’s also the way we give back. Impact Every Day is how our people make an impact that matters in the communities where we live and work, creating a more sustainable and equitable world through year-round volunteering and workplace giving.
A proud tradition for over 20 years, Impact Day is a dedicated day of volunteering and putting our communities first. Over 2,000 of our people came together in October 2022 in person and virtually to connect with our communities and each other. They participated in mentoring sessions, hosted workshops and Greenhouse Lab experiences, organized water-quality testing, served meals at community centres, and facilitated financial literacy workshops in high schools across Canada—and these were just some of the over 200 volunteer projects our people took part in. Our people benefit from volunteering, too. They’re empowered to use and develop their professional skills while getting involved in community causes that are meaningful to them.
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