Thomas Kubski
Director in Technology & Transformation - Customer
Thomas is a digital strategist and service designer, director at Deloitte Digital. He is co-author of the Digital Delivery Model, that combines design thinking and agile and that has been successfully used in many digital transformation cases, winning awards in business transformation and marketing. For many years, he's conducted research on the added-value of extended reality (XR) for organizations.
Thomas is a digital strategy and user experience expert with over 17 years of experience driving digital transformation in both private and public sectors. As co-author of the Digital Delivery Model, he combines expertise in enterprise architecture, program management, and design thinking. An award-winning, user-centric service designer, Thomas is also a certified trainer and lecturer in digital innovation. He is proficient in MS Office, SharePoint, Google Suite, Adobe Creative Suite, and various UX tools.