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Digital Content Services

Delivering leading information management solutions

In today's digital era, information is the engine driving business processes and strategic decisions. As organizations navigate the complexities of handling both structured and unstructured data, including documents, emails, and social media content, the need for advanced, digital solutions becomes imperative.

Leveraging scalable Cloud technologies and Artificial Intelligence, the Deloitte Digital Content Services (DCS) team is at the forefront of digital business transformation. Our services include capturing and interpreting unstructured data, sophisticated document management, overseeing the entire content lifecycle, facilitating seamless collaboration, and providing insightful content analytics. 

By embedding information into an organizations’ core processes and leading systems (SAP, SalesForce, Succesfactors...) we enable your organization to go fully digital. By incorporating AI-enhanced solutions, we help organizations to automate workflows, boost operational efficiency, and unlock the transformative potential of their content. Partner with us to harness the power of intelligent content management and propel your business towards future-ready growth.

How we can help transform and digitise your business


The Deloitte Digital Content Services (DCS) team provides Advisory and Implementation Services to help clients capture, manage, store, preserve, and deliver content to improve overall business performance, user experience and regulatory compliance. We help clients in the following areas:

  • Strategy & Architecture: Developing a content management strategy and roadmap and creating a technology architecture.
  • Tool Selection: providing the right set of applications through our extensive partnership with leading content management vendors.
  • Design & Implementation: analysing, designing and implementing technology solutions and processes for managing content.
  • Software Sales: as long-term OpenText partner, Deloitte can guide you through the procurement process and resell OpenText software.

Our services will help you transform your information management systems and processes – from strategy to execution – enabling you to:

  • Digitise and streamline paper or document-intensive work processes.
  • Unlock business insights buried in unstructured content.
  • Reduce content clutter and improve ‘findability’.
  • Lower risk by addressing security, regulatory and compliance needs.
  • Improve time to market in publishing and delivering content.
     

Deloitte solutions enabled by OpenText technologies


In order to enable organisations to create, manage and exploit their enterprise content as well as transform digital operations in response to the external market forces and internal business drivers, Deloitte has invested in developing a number of DCS Solutions. These solutions leverage OpenText technology to target some of the most common and difficult information management challenges across a number of industries & functions. They provide a starting point for client projects and help accelerate design and implementation while reducing project risk.

Our current Go-2-Market solutions are centred on the following Digital Transformation use cases:

  • SAP Accounts Payable (AP) and Accounts Receivable (AR) solutions Discover more.
  • SAP Sales Order Automation
  • Digital Personnel File - Discover more.
  • Document Management for Global Trade (DMS for GTS)
  • Digital Operations and Engineering
  • Digital Content Services for Contract Management
     

Experience


We have developed extensive experience in the implementation of OpenText solutions in EMEA, Americas and APAC, with over 30 projects delivered at major international clients. We deploy integrated Deloitte teams that combine ERS, Tax, Financial Transformation, Consulting’s Human Capital, SAP Process Excellence & Enterprise Content Management services. Deloitte is a Value Added Reseller for SAP and our DCS Team is recognised as a Center of Excellence for OpenText with experts based in Belgium, nearshore and offshore to deliver EIM services.

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