Authored by Mary Angove, Claudia Gabriel and Maddy Sabine.
Organisations that are best established to respond quickly to disruption are those that have learnt from the past. We have faced the Global Financial Crisis, the rise of artificial intelligence, robotic process automation, and now, following the impacts of COVID-19, organisations are looking to the next phase of recovery and growth. This constant disruption raises an important and frequently tackled question: How can organisations future-proof themselves against the impacts of disruption? The challenge is finding the right answer in the context of your organisation.
Each disruption teaches us how to better arm ourselves against unexpected change – how to be more adaptable and more resilient. It is important that your organisation responds quickly and effectively to disruption. In doing so, you open a door to opportunity, such as protection or accumulation of market share and your customer base. So, what can your organisation do now to minimise the impacts from future disruption?
Designing an adaptable, purpose-led organisation, together with building well-informed workforce models that are underpinned by an accurate view of capability, enables an organisation to be resilient in the face of disruption. Consider,