Deloitte’s findings have revealed that only nine per cent of Australian companies know how to build a future-ready organisation. David Brown urges companies to rewrite the rules or risk losing the game.
The Australian Workplace is being revolutionised by artificial intelligence, robotics and digital disruption. However, the Australian cut of Deloitte’s 2017 Global Human Capital Trends report, Rewriting the rules for the digital age, finds that only 9 per cent of Australian companies say they know how to build a future-ready organisation, less prepared than global respondents (11 per cent).
Although 85 per cent of Australian HR professionals say fostering a better employee experience is their most important priority, closely followed by building the organisation of the future (84 per cent). They worry about managing their workforce cost-effectively.
Australian HR professionals are closely focused on retention through improving the employee experience, such as setting up systems to help employees deal with the volume of communication and level of administration in their lives. Their very valid view is that if employees are happy, a company will see better productivity, greater collaboration, less turnover and greater retention of corporate knowledge.
However digital disruption is affecting business models, work practices and employee lifestyles. Effectively managing this change will be critical to business growth in the short term requiring Australian companies to understand and elevate digital HR as a priority.
The danger is that Australian companies are not moving fast enough to adapt to the needs of the workforce of the future. Companies must embrace the speed of change, learn how to rewrite the rules, or risk losing the game.
The Deloitte 2017 Global Human Capital Trends report surveyed more than 10,000 businesses around the world on their HR practices, including 197 respondents in Australia.
The report shows that in addition to embracing and understanding the speed of change, other tips for companies preparing for the organisation of the future include:
Globally there has been significant growth of digital HR systems and practices, with well over half of the companies surveyed (56 per cent) in the process of redesigning their HR programs to leverage business and mobile tools.
Similarly, 51 per cent are in the process of redesigning their organisations for digital business models.
Some 33 per cent of the global respondents to the 2017 survey confirmed they already use some form of artificial intelligence technology to deliver HR solutions, and 41 per cent are actively building mobile apps to deliver HR services. Sensors and social collaboration systems are also key.
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