The COVID-19 pandemic has changed the world, sending shockwaves throughout every household and corporate in South Africa. While some
employers had been keeping an eye on the developing trends of digitalisation
and globalisation of the workforce—COVID-19 and the resulting national lockdowns in South Africa—forced all employers to face the dreaded “remote management” of staff, and for many employers, an amplified dependency on technology. Most employers were not sufficiently prepared for this sudden and drastic change to their operations and workforce management, and now need to learn from the experience.
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