2020 Deloitte Millennial Survey

In late 2019, for its ninth annual Millennial Survey, Deloitte Global surveyed 18.4k millennial and Gen Z respondents across 43 countries, including 509 respondents from South Africa, to understand their views on a variety of topics—from their actions to make a positive impact in the world; to what they are looking for in jobs and employers; to the role of business in society; to the issues of mental health and stress; and more.

In early 2020, as the COVID-19 pandemic continued to unfold around the world, Deloitte fielded an additional survey of 9,100 respondents across 13 countries to supplement the original survey findings with insights about:

• How millennials and Gen Zs are responding to the pandemic;
• How it is impacting them, their jobs/workplaces, and their views on businesses and governments; and
• The long-term implications the pandemic may have. 

Key findings:

The unfolding of the COVID-19 pandemic and the preventive measures undertaken to slow its spread have impacted the attitudes of millennials and Gen Zs. The pulse survey conducted in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, South Korea, Spain, the UK and the US during the pandemic uncovered the following global insights:

• We can understand the shifts in Millennial and Gen Z mindset during COVID-19 from a global perspective through the lens of these 13 countries, and how their attitudes evolved throughout the crisis.