NEW YORK, US, 22 Dec 2022 — Deloitte today announced it has been named a Top 15 Sourcing Standout by Information Services Group (ISG), a leading global technology research and advisory firm.
Deloitte was among the leading providers in the Big 15 category globally and in the Americas region based on annual contract value (ACV) won over the last 12 months, according to the 3Q 2022 Global ISG Index™.
Now in its 80th consecutive quarter, the ISG Index provides an independent quarterly review of the latest sourcing industry data and trends. Each quarter, ISG names the top 15 commercial providers in the Big 15 (revenues of more than US$10 billion), Building 15 (revenues between US$3 billion and US$10 billion), Breakthrough 15 (revenues between US$1 billion and US$3 billion) and Booming 15 (revenues of less than US$1 billion) categories in the Americas, Europe/Middle East/Africa (EMEA) and Asia/Pacific regions. Each Top 15 category includes providers that compete in the traditional sourcing market, as well as those that compete in the as-a-service market, including infrastructure-as-a-service (IaaS) and software-as-a-service (SaaS) providers.
“Transforming the business while operating it is what we call ‘the new shape of business’,” said Ayan Chatterjee, national managing principal, Operate Services, Deloitte Consulting LLP. “This paradigm is critical for organisations wanting to stay or emerge as leaders in their industry. The smartest strategy or transformation investment is ineffective if it can’t be engineered, in real time, into valuable impact—managing and reducing cost, driving continuous innovation and improving results—all at the same time. All of this is evolving how Deloitte clients buy services to operate their most important functions.”
Deloitte’s portfolio of Operate Services is engineered by advanced technology, shaped by deep industry experience, and powered by a network of market-leading talent and ecosystem alliance relationships globally, to fit the changing shape of business. As part of this portfolio, Deloitte manages ongoing technology and operational needs for its clients by strategically enhancing technology applications, cloud and infrastructure. Deloitte also delivers ongoing advisory, cyber, tax, data and analytics services to help meet clients’ transformation agendas. In addition, proprietary industry and process solutions helps organisations manage and navigate complex industry and domain-specific challenges.
Deloitte’s inclusion in the ISG Index is based on data the organisation submits to ISG each quarter.
“The ISG Index is recognised as the authoritative source for marketplace intelligence on the global technology and business services industry,” said Paul Reynolds, chief research officer of ISG. “Deloitte continues to establish itself as a leading and growing player in the global market for Operate Services, based on its volume of business in relation to other industry providers.”