Video
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23 July 2025

Do middle managers still matter in the age of AI?

Deloitte’s survey of business and HR leaders shows the manager role is important—but ripe for reinvention

In an age in which work is increasingly complex, volatile, people-powered, and AI-augmented, do middle managers still have a role? Deloitte research shows the current mix of managers’ responsibilities tends to be heavy on administrative work and putting out fires. But AI tools could help divert some of those tasks, freeing managers to focus on developing people, implementing strategy, and redesigning work.

Explore more insights from the 2025 Global Human Capital Trends.

Acknowledgments

Cover image by: Manya Kuzemchenko

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