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Digital Media Monitor

Based on data from Digital Media Trends, Deloitte’s Digital Media Monitor provides a longitudinal view of US consumers’ engagement and spending on media and entertainment products, services, and subscriptions. We explore the breadth of subscriptions and services consumers use (like streaming video, cable or satellite TV, gaming, and music), their behaviors around subscription video on demand (SVOD) cancellations—which we call “churn”—spending considerations for in-home entertainment and attendance of out-of-home entertainment, their preferences for different types of media, and more.

Digital Media Trends has continuously evolved to meet the changing technologies, trends, and consumer behaviors in the media and entertainment (M&E) industry. Every six months, the Center for Technology, Media & Telecommunications surveys a Census-representative cohort of US consumers, aged 14 and older, to keep an eye on the changes in the M&E industry in American households.

Media & entertainment subscriptions, behaviors, and event attendance

Consumers have a range of media and entertainment (M&E) services and subscriptions to choose from that are instantly accessible wherever they are, including streaming video, cable or satellite TV, gaming, and music. Many M&E services and activities (including live and in-person events) remain popular, while others are waning, and there are often demographic differences in the users of these services and subscriptions. Explore recent trends in media and entertainment subscriptions, consumer behaviors, and event attendance below.


US consumers have a variety of media and entertainment subscriptions, with most adoption rates remaining steady

KEY TAKEAWAY

Adoption of ad-supported streaming video on demand (AVOD) services continues to increase, with 68% of SVOD subscribing households now having at least one AVOD service, according to the March 2026 Digital Media Trends data. This is up from 54% as of March 2025 reporting.

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Methodology Note

All subscription share figures are based on all US consumers surveyed, except for the figures presented for ad-supported streaming video on demand services, which are based on a smaller subset of US consumers who subscribe to paid SVOD services.


Most US consumers are gamers, and they play video games for several hours weekly

KEY TAKEAWAY

Ninety percent of Gen Zs say they are gamers, followed by 84% of millennials who say the same. On average, Gen Z and millennial gamers dedicate eight hours weekly to playing video games—a number that has stayed largely unchanged in recent years.

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Methodology Note

The number of hours spent playing video games per week is based on “gamers” only.


Most US consumers recently watched a movie in a theater; smaller shares attended live music concerts or sporting events

KEY TAKEAWAY

With the popularity of women’s sports on the rise, data suggests 31% of consumers who have attended a college or professional sporting event in person in the last six months say at least one of those events was a women’s sporting event.

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Methodology Note

Figures show the percentage of surveyed consumers who say they’ve attended each of these events in the last six months.

Paid streaming video churn

Some paid subscription video on-demand services have struggled to become, and remain, profitable. Part of this struggle is subscriber retention and cancellations. Consumers can watch the content they’re interested in and then cancel their subscription. And in some cases, they might sign up for that same service again when new content becomes available: enter “churn and return.”


Churn—and churn and return—remains a challenge for streaming video providers

KEY TAKEAWAY

As of the March 2026 Digital Media Trends reporting, millennials have the highest churn rate, with 52% of this group canceling an SVOD service in the last six months—a number that remains largely flat from the March 2025 report. This is compared with 41% of consumers overall who have churned.

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Methodology Note

“Churn” is the percentage of consumers who have canceled any paid SVOD service in the last six months. “Churn and return” is the percentage of consumers who have canceled a paid SVOD service, and then later returned to that same service, in the last six-month period.

Media & entertainment spending

As the cost of everyday essentials like food and housing remain high, many consumers are reevaluating their budgets and cutting back on nonessential expenditures. At the same time, prices for media and entertainment services continue to climb. Subscriptions for discretionary entertainment services (like paid subscription video, music, and gaming services, or cable or satellite TV) may be impacted, as individuals prioritize their spending by reducing or eliminating these subscriptions.


Financial concerns impact spending on media and entertainment services, causing frustration for some

KEY TAKEAWAY

Almost 75% of consumers overall say they’re frustrated that the entertainment services they subscribe to continue to raise their prices, according to our March 2026 Digital Media Trends reporting. Additionally, around 40% say they’ve recently cut back on entertainment subscriptions due to financial concerns.

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Methodology Note

Figures here show respondents who said they “strongly agree” or “somewhat agree” with the statements above.


Monthly household spending on SVOD services holds relatively steady

KEY TAKEAWAY

The average subscribing household spends US$69 monthly on their SVOD service subscriptions, with millennials reportedly spending more than any other generation with $76 per month. Sixty-one percent of consumers say they would be likely to cancel their favorite SVOD service if the monthly subscription price increased by $5.

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Methodology Note

Figure here shows the average monthly spending by a subscribing household on all SVOD services combined

Shifting video preferences

Social media content is competing with traditional video content for consumers’ time and attention. Given an endless stream of personalized content at no cost and at their fingertips, consumers may increasingly prefer watching social videos as an alternative to streaming video. And some, especially Gen Zs and millennials, say they also feel more connected to social media creators than the personalities or actors they see on TV.


Some consumers favor videos on social media over those on streaming video services, and feel strong connections to social media creators

KEY TAKEAWAY

As of the March 2026 Digital Media Trends reporting, roughly half of Gen Zs say that social media content is more relevant to them than traditional content (55%) and that they feel a stronger personal connection to social media creators than to the actors and personalities they see on TV (52%).

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Methodology Note

Figures here show respondents who said they “strongly agree” or “somewhat agree” with the statements above.

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The Deloitte Center for Technology, Media & Telecommunications conducts research and develops insights to help business leaders see their options more clearly. The center can help executives better discern risk and reward, capture opportunities, and solve tough challenges amid the rapidly evolving TMT landscape.

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