Evolving the team-based care model
Comprehensive care has evolved. See how a multidisciplinary approach can improve quality, enhance patient experience, and contribute to clinician well-being.
Team-based care has a long tradition in health care.1 But as the industry grapples with increasingly complex patients, more treatment options, shifting sites of care, and increased specialization of care, the need to expand beyond a basic care team (physician and medical assistant) to a comprehensive care team has never been greater. A comprehensive care team brings together multiple disciplines—advanced practice professionals, rehabilitation therapists, clinical pharmacists, social workers, health coaches, and specialized care managers—to improve chronic condition management, care transitions, access to behavioral health, and navigating community resources.2
The Deloitte Center for Health Solutions 2022 Survey of US Physicians finds that despite the value to care quality, patient experience, and clinician well-being, a multidisciplinary approach to patient care is not common.3 Health care organizations should rethink their team-based care models. In the short term, doing so will enable clinicians to practice at the top of their license and begin to restore joy in the practice of medicine. Longer term, it will help organizations transition to value-based payment models and realize the Future of HealthTM vision of consumer-driven care that’s focused on prevention, wellness, and an enriching patient experience.
BY
Howard Drenth
Hemnabh Varia
Shaun Rangappa, MD
The authors would like to than the following executive sponsors for their support of this research: Ken Abrams, MD; Bill Fera, MD; and Jay Bhatt, D.O., MPH, MPA.
The authors would also like to thank Wendy Gerhardt, Dorrie Guest, Stephanie Beever, Anubha Bang, Mark Snyder, Steven Milenkovic, Elizabeth Bacca, George Van Antwerp, Kristen Ivey, Greg Myers, Fazleabbas Poonawala, Harish Patel, Rebecca Knutsen, Prodyut Ranjan Borah, Laura DeSimio, Zion Bereket, and the many others who contributed to the success of this project.
Cover art by: Kevin Weier and Natalie Pfaff.