A generation ago, regulators could take years to draft and finalize rules. Today, they must adapt in months.1 Advances in data, AI, and digital design are reshaping how regulation is written, implemented, and enforced—turning static rulebooks into more adaptive, evidence-driven systems.2
As technology accelerates change, agencies are modernizing regulatory processes without compromising public trust or safety. Governments are pairing policy reform with smart tools—from generative AI to regulatory sandboxes and policy simulation—to make rules clearer, more precise, and easier to comply with.3 Speed and consistency, often thought to be incompatible with public oversight, are fast becoming not only achievable but expected.4
Dense and overlapping regulations are being rewritten in plain language and converted into machine-readable formats.5 One-stop portals, automated code checks, and streamlined workflows are simplifying compliance journeys.6 Policies can now be tested in controlled environments before broad rollout, with data used to refine rules over time (figure 1).
Regulations are often dense, cross-referenced, and amended over time, making even simple questions difficult to answer. AI is accelerating efforts to simplify how agencies write, interpret, and apply rules.
Governments are converting legislation into machine-readable formats, allowing digital systems to guide users through tailored compliance journeys that clarify what applies and what to do next.7
Australia has been a front-runner. Its Rules as Code initiative, launched as a sandbox, helps agencies translate legislation into machine-readable services.8 In New South Wales, the Community Gaming Check tool uses a short questionnaire to determine instantly whether a local gaming activity requires approval.9
By translating complexity into structured logic, regulatory reengineering can deliver faster decisions, fewer errors, and greater confidence in outcomes.10
Laws can be challenging for regulators to navigate. Legal jargon, cross-references, and scattered amendments can turn simple questions into time-consuming research exercises.
The impact varies by role:
Policy experts: Using AI to translate law into actionable guidance
AI-enabled tools help policy teams turn statutory language into practical guidance while preserving legal authority. In Minnesota, the Department of Revenue and Minnesota IT Services built an AI-driven legislative tracking system in 90 days. It analyzes 100 bills per minute and has processed more than 6,500 bills with 99% accuracy, saving over 1,000 hours of manual review each session.11
Businesses: Clarity that lowers the cost of compliance
Reengineering can consolidate fragmented rules into clearer obligations. The Netherlands’ Permit Check tool identifies which environmental regulations apply to a specific address, guiding users through relevant requirements.12
More broadly, aligning overlapping rule sets within a single business process rather than treating each approval separately can reduce delays and improve coordination across agencies.13
Citizens: Simplified access to services
Applying a customer-experience lens to regulation enables end-to-end service journeys. Pre-filled forms, semi-automatic data exchange, and embedded compliance checks help citizens and professionals get it right the first time.
Estonia has digitized all government services, allowing citizens to register life events online through integrated, safeguarded systems.14
Over time, regulatory systems accumulate complexity—overlapping provisions, outdated requirements, and inconsistent guidance. AI is helping regulators surface and address that hidden friction.
Virginia’s agentic AI pilot scans statutes, regulations, and guidance to identify contradictions, redundancies, and opportunities to simplify language. When rules change, related portals, forms, and checklists can update automatically, keeping compliance requirements aligned with current law.15
The Flemish Government’s Regelrecht initiative similarly focuses on identifying unnecessary rules and simplifying processes in collaboration with citizens and businesses.16
These efforts are converging into digital regulatory twins—virtual representations of the regulatory landscape that map applicable rules over time, flag overlaps, and test proposed reforms before implementation. New South Wales’ Legislation Twin brings laws into a unified, machine-readable system to support clearer analysis and decision-making.17
By continuously cleaning and modeling the rulebook, regulators can reduce ambiguity, prevent drift, and make reform more deliberate and evidence-based.
Governments are shifting compliance from paper-heavy, sequential processes to integrated digital journeys. The aim is not speed for its own sake, but earlier clarity, faster approvals, and targeted human oversight for complex cases.
Single portals are simplifying regulatory interactions and supporting growth. Portugal’s one-stop business registration platform increased firm creation, while similar reforms in Colombia boosted new registrations.18 Nevada’s unified licensing platform allows businesses to apply for, manage, and renew licenses in one place, reducing duplication across agencies.19
One-stop portals have emerged as a global regulatory trend, helping to simplify compliance and spur economic activity.
Lengthy permitting processes remain a major barrier to housing and infrastructure, driving up costs and extending delivery times.20 AI tools can help to speed up permitting by interpreting complex codes and conducting automated pre-checks, flagging issues before formal review. In Austin, AI-assisted building permit reviews reduce processing time and allow staff to focus on more complex applications.21 Across the US federal government, automation could save tens of millions of staff hours annually in compliance and enforcement.22
AI can also reduce burdens by allowing businesses to submit data in formats that suit their systems, with regulators extracting and standardizing required information automatically.
Drones and earth observation technologies are strengthening inspections by providing high-resolution, real-time data that is often more accurate than traditional ground surveys. Equipped with sensors such as light detection and ranging, these approaches can capture detailed imagery of wildlife, habitats, water, coasts, bridges, and roads, enabling faster, more accurate, and cost-effective decision-making.23
Cincinnati uses AI-enabled drones to inspect bridges and roads, lowering costs, reducing risk to inspectors, and compressing analysis timelines from months to minutes.24
Drones and earth observation data are helping to transform inspections and environmental compliance by providing real-time, high-resolution data.
Across these examples, a consistent model is emerging: a single entry point, automated pre-checks, risk-based human review, and continuous system updates. When applied across the regulatory lifecycle—from authorization to supervision and enforcement—this approach preserves public protections while improving speed and consistency. To realize the full promise of real-time regulation, similar innovations should extend across the entire regulatory value chain—including supervision and enforcement.
As innovation accelerates, regulators face a widening gap between technological change and rulemaking cycles.25 Regulatory sandboxes help close that gap by creating controlled environments where new products and technologies can be tested under supervision before full market deployment.26
Sandboxes enable iterative learning. Regulators gather evidence, refine safeguards, and adjust frameworks while maintaining public protections.27 What began as isolated pilots is increasingly becoming a standard feature of adaptive regulation.
Given the rapid pace of AI development, many governments are embedding experimentation directly into regulatory design. The European Union’s AI Act requires each member state to establish at least one AI sandbox.28 In the United Kingdom, the AI Growth Lab allows businesses to test AI technologies under regulatory observation, helping policymakers assess risks and opportunities in real time.29
Some regulators are shifting from prescriptive oversight to co-design. The UK Financial Conduct Authority’s AI Sprint brings together industry, academics, consumer groups, and regulators to identify risks and develop safeguards collectively. In combination with the authority’s AI Input Zone, this approach provides early visibility into emerging use cases and aligns innovation with public protections.30
In the energy sector, sandboxes enable real-world testing of new technologies under relaxed conditions.
Singapore’s Energy Market Authority uses regulatory sandboxes to grant temporary waivers, enabling new products and services—such as virtual power plants, which digitally bundle distributed energy resources to operate as a single power generator—to be tested safely.31
As autonomous vehicles move from pilots to public roads, regulators are using sandboxes to test fast-evolving autonomous and advanced driver-assistance technologies in real-world conditions. India’s Advanced Driver Assistance Systems Test City provides a controlled environment for evaluating autonomous vehicle technologies.32
The collaborative nature of regulatory sandboxes allows businesses and regulators to work closely from testing through implementation. The Australian Institute of Marine Science’s ReefWorks inshore test range operates a sandbox that enables developers of uncrewed vessels to conduct trials without securing individual permits, reducing friction in research and development.33 Data and lessons from these trials are shared with regulators to inform legislative updates.34 ReefWorks has accelerated innovation, strengthened industry participation, and emerged as a national maritime testing hub—demonstrating how adaptive regulation can support responsible growth.35
Across domains, sandboxes provide a structured path from pilot to policy—accelerating innovation while strengthening regulatory insight and trust.
Governments can accelerate regulatory rewiring by investing in foundational capabilities.
By 2030, regulation should function less as a static rulebook and more as a dynamic operating system—continuously updated, machine-readable, and responsive to real-world data. Regulation becomes not a brake on innovation, but an adaptive infrastructure that supports growth while safeguarding the public interest.
Designing regulations around real-world experiences
Santiago Garces, chief information officer of the City of Boston
For years, permitting was treated as a set of internal government workflows rather than a service—or regulatory experience—for residents. The City of Boston’s constituent survey data consistently showed that permitting ranked among the services residents were least satisfied with—falling below peer-city benchmarks. A simple, persistent focus from Mayor Michelle Wu on what permitting means to people became the starting point for our reforms.
We stopped organizing around government categories and instead organized around what residents are trying to do. Permitting is a translation problem between rules written to address specific risks and the real-world outcomes that residents want to achieve.
AI helped us translate constituent permitting experiences at scale and decide what to tackle first. Using 25 years of permitting data, including unstructured comments, we built a user-centered taxonomy. With large language models and natural language processing, we clustered hundreds of thousands of comments into roughly 200 experience groupings that reflected common constituent goals rather than agency silos, such as “replacing my boiler,” “building a deck,” or “opening a restaurant.” By linking each cluster to practical metrics like volume, typical duration, and associated sub-permits, it was possible to see where complexity concentrated, where timelines stretched, and which experiences most affected applicants.
We then validated these clusters with the help of people closest to the work, such as permit technicians and inspectors, to refine labels and merge categories until the taxonomy matched reality. This highlighted a gap in the permitting journey: applicants needed experience-level guidance that clearly explains the steps and sub-permits required, not another layer of “it depends.”
That insight led to building structured guidance articles for the most common experiences, starting with the top 20, which represent more than 30,000 permit experiences a year. These are paired with AI-enabled tools, which generate first drafts from existing materials and populate structured templates. This work was complemented with a redesigned Boston.gov website, which offers AI-powered searches, clearer information, and guidance organized around how residents think rather than how government is structured.
We are tracking the measures that matter: fewer rejected applications, higher satisfaction with guidance and search, and fewer people citing a lack of clear information.
Ultimately, this is what modern regulation should look like: data-informed, user-centered, and adaptive—improving regulatory outcomes by redesigning the experiences people actually have one experience at a time.
Smarter regulations for a digital economy
Angus Barry, head of data transformation, Department for Business and Trade, United Kingdom
Regulatory compliance is a costly business. The Department for Business and Trade has a duty to make it as frictionless as possible to free up revenue for productivity and profit. We do this by strengthening foundational regulatory data (legislation, guidance, and standards), publishing business-friendly content that crosses regulator boundaries, and digitizing regulatory services, starting with licensing. Working with regulators and their digital teams, we are building a coherent, cross-government compliance experience.
Until recently, it was not possible to describe the full set of UK laws that remain legally active, from the Statute of Marlborough 1267 to the Space Industry Act 2018. The National Archives created the “Is it in force?” data set to close that gap. We can now provide the LegalTech sector with a defined subset of legislation relevant to businesses. We are enriching this with semantic markup and collating legislative duties for each regulator—some have over 8,000. Consistent, comprehensive, machine- comprehensible regulatory data will enable RegTech firms to deliver higher-quality, lower-cost automated compliance tools.
Better data is only part of the solution. GOV.UK hosts more than 200,000 pieces of regulatory content, and keeping them current is a constant challenge. We are addressing this by generating automated “red flags”—combining analytics with large language model agents that scan pages for inaccuracies and ambiguities. Policy teams then verify and act on those signals. Thousands of pages will be updated or archived as a result. Regulators are also deploying AI. One consumer protection regulator now uses AI to detect misleading online practices, such as fake discounts, that previously required manual review, often at odd evening hours when consumers are vulnerable to temptation. We are also making compliance easier to navigate. New signposting content brings together cross-regulatory requirements in one place—whether building a spaceport or opening a commercial brewery.
Significant digitization work remains. PDF and paper-based licensing forms from the 2010s still persist, forcing thousands of licensing officers to rekey information across systems and manually check applications against multiple databases. Digitization will also enable regulatory policy benefits. For example, the Casey Review’s chapter on taxi licensing described how poor data sharing between local authorities failed to prevent taxi drivers who had been struck off for abusive actions relating to grooming gangs in one local authority from re-registering in another.
These reforms matter because regulations must keep pace with innovation. Regulators today face a daunting, exciting wave of emerging technologies—from self-driving vehicles and advanced AI systems to rapid drug development. They are confronting complex questions such as: Is data processing in space subject to the General Data Protection Regulation? Can lab-grown meat be used in pet food? Ministers have been clear in their willingness to think afresh to unlock economic growth and solve our productivity problems. We must regulate smarter, not more, if Britain’s economy is to thrive.