Data & Digital Transformation

AI and sensors combine with building codes and spillways to help support communities wracked by extreme weather—and head off disaster before it occurs

Future-proof financial crime investigations by harnessing AI and emerging technologies to stay ahead of evolving threats.

Governments must continue advancing digital transformation to effectively engage citizens and attract the workforce needed to keep their digital government engine running. Explore how data-centric governmental strategies are revolutionizing their organizational structures.

Digital citizen services could help governments provide better aid to more people—if they can overcome issues from trust to the digital divide.

Learn how combining digital public infrastructure like digital identity with tools like human-centered design can help governments significantly enhance customer experience.

Here’s how governments are creating a new generation of all-in-one apps to better meet constituent needs.

As the metaverse grows, how can public sector organizations and government agencies efficiently leverage current capabilities and future opportunities?

Here's how governments can blend mission, culture, and technology to transform their organizations

State governments have an opportunity to upgrade, centralize, and integrate back-office functions to better support mission delivery.

The future of quantum is likely to be transformational, but we cannot predict exactly how. What can government do to support or accelerate that future?

How can government benefit from Agile software development techniques? Often, agencies find that they must adopt a whole new way of working to engage in the kind of trust-based, collaborative vendor-client relationship that Agile requires.

The global pandemic made digital imperative to the delivery of public services, with many large-scale digital innovations rolled out at unprecedented speed—laying the foundation for future digital government.

The government contact center of the future should be centered on customers and employees, powered by emerging technologies and informed by human empathy.

The pandemic has accelerated public sector cloud adoption. But it has also shifted how those organizations use the cloud—using cloud’s scalability, flexibility, and shareability to revolutionize services. How can they keep up the momentum?

Revenue agencies increasingly recognize that yesterday’s taxation models can’t keep up with the technology revolution. These seven keys to success can help tax agencies prepare for the future.

Digital identity verification and secure data exchange tools are accelerating service delivery and opening new possibilities for growth in India. With guests Dr. Pramod Varma, chief architect of Aadhaar, India’s digital identity system;  Jaimie Boyd, Digital Government leader at Deloitte Canada;  NSN Murty, partner and consulting leader for Government & Public Services at Deloitte India; and Bill Eggers, executive director of Deloitte’s Center for Government Insights.

While a gap often exists between government service delivery and the digital experience that citizens and businesses have come to expect, the good news is that many governments are making big strides in this area.

A strategic approach to digital transformation in government is crucial, as digital capabilities enable resilience and improved capacity to realize their mission.

A single technology is sometimes used to solve a single problem, but this can entail certain risks for governments. Instead, as technologies become more connected, their convergence becomes crucial.

Governments that adopt life event-based services can meet citizens’ needs more holistically, improve their quality of life, and rebuild trust in government institutions.

To do more with less, governments should consider augmented and virtual reality technologies that could change how they use data, raise employee performance, and offer better services.

The growing adoption of augmented reality means that businesses and governments need to work together to regulate it better.

​Imagine logging into a government website the way you log into your bank account. A unique digital identity, increasingly being adopted globally, can streamline citizens' and businesses' interactions with government.

Customizing approaches based on experiences of various age groups can assist government agencies create accessible, user-friendly, and inclusive digital platforms.

Done right, the cloud journey for public sector organizations doesn’t end with migration but lays the groundwork for greater innovation in the future.

Here's what real estate firms need to watch out for before they leverage generative AI.

Here's why segmentation of digital citizen groups can help governments tailor their e-government services.

As digital tools continue to change the relationship between workers and organizations, digital playgrounds can help them cocreate their common future.

Deloitte's analysis suggests that investors are gaining interest in women’s health opportunities.

Here's how governments can blend mission, culture, and technology to transform their organizations

The mood of Europe's CFOs has dampened with elevated inflation and tighter monetary policy. Cost-cutting is a major focus; generative AI appears on the horizon, but its adoption is not yet very advanced.

As the industrial metaverse transforms from consumer toy to enterprise tool, spatial technologies are taking hold in industrial applications.

Amid generative AI value discussions, we found AI investments drive market value and improve share price returns.

Insurers enter 2026 just as hard market ends and new pressures rise. Navigate evolving customers, broker shifts, and AI modernization. Transform to thrive.

How the shift from reactive to preventative healthcare will enable better health and wellbeing with sustainable and equitable outcomes for citizens all across Europe.

John Marcante, former CIO of Vanguard, has a message for those confronting digital change: “If your transformation is all about a technology initiative, you’re doomed.”

Efforts to improve military procurement through innovation units and use of new transaction authorities are helpful, but they fall short of more complete change.

Public sector institutions across Europe must move to the Cloud eventually, but can the European Union help them navigate geopolitical tensions, security risks and stakeholders’ needs while also fostering EU-driven Cloud initiatives?

Core-system modernization is becoming table stakes.

Author Tim Smith walks us through the process of how our analysts determined where digital transformation actions can increase enterprise value—and, just as importantly, where they can erode it.

How governments can rebuild public trust by providing citizens with competent, human-centered, and integrity-driven digital services.

Militaries must confront how the digital age is disrupting the ways they develop, procure, and deliver capabilities.

Militaries today must use greater volumes of information to improve effectiveness while avoiding the pitfalls of a digitized world.

Our survey of businesses in nine EU member states shows the direct and indirect impacts of the NextGenerationEU fund, built to make EU economies more resilient, sustainable and digital. But do businesses and institutions across the EU feel that the programme is delivering on its promise?

Citizens concerned with privacy issues can be swayed if the government offers them added convenience.

How 20 countries and three global regions compare across key cyber threat considerations

Learn how cultivating a defense industrial network can help ensure militaries can procure what it needs when it needs it.

Brands answer economic downturns with marketing investments in digital technologies, market expansion, and customer personalization.

In an age of discontinuity, governments are moving from hierarchies to networks to enable cross-agency collaboration to achieve intended outcomes. Silos are being eliminated in areas such as data, funding, and workforce to pool resources and capabilities.

For the consumer industry, the ongoing revolution in digital services and goods represents both challenges and opportunities.

Our research reveals how certain actions can increase digital transformation value—and, just as importantly, how they can erode it.

Digital health technologies can be integrated to help prevent disease, determine if consumers’ well-being needs are being met before they need care, and address their needs once they’ve been discharged.

As artificial intelligence has grown more advanced, the puzzle for organisations is how they can scale AI to achieve the best outcome. The answer is that organisations must adopt and implement MLOps.