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Business Travel Benchmarking

The opportunity

The client was undergoing a review of their business travel programme, so that they could reflect on their current state and create a new strategy and approach which will enable them to meet their key business imperatives going forward. As part of this, they wanted to understand the approaches taken by other organisations, learn from best practice, and measure their results.

The solution

On completion of these interviews, we produced a summary report which, as well as going into detail on our findings for all 8 key areas, highlighted trends, best practice, and learnings. We also developed a high level maturity model in which our client will be able to assess both their current state and future ambition against the wider business travel market.

How we helped

We identified 8 key areas which will form the foundation of the client’s new strategy.Using these key areas, we created a bespoke set of survey questions and interviewed 18 comparator organisations to glean insight and best practice.

How can Deloitte help you?

With experts covering all aspects of business travel, and access to 100s of organisations spanning every sector, we are uniquely placed to help you: from strategy work (including current state analysis, bespoke benchmarking, and technology reviews) through to ongoing assistance with programme management and compliance.

An impact that matters

Business travel is sometimes taken for granted but has profound cost and employee wellbeing implications. By spending time understanding why and how your organisation travels for business, employers can ensure that travel is sustainable, controlled, and that employees are appropriately supported.

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