Work presently done by humans can be done by smart machines and robots using automation and cognitive technologies.
Work presently done by humans can be done by smart machines and robots using automation and cognitive technologies. We believe that cognitive automation can elevate human experience as it helps facilitate a personalised, engaging and real-time experience for employees. A benefit that is already emerging is automation’s ability to eliminate repetitive tasks. This frees up employees to focus on more strategic tasks and ultimately more time spent on customer experience. Cognitive automation is also helping to drive personalised experiences and provide decisions based on data much faster than humans do.
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