Overview
Regulatory challenges are forcing firms to re-examine the cost, efficiency, sustainability and transparency in the quantification techniques and systems used in the credit decisioning process. With the help of technology, firms are improving their end-to-end credit risk management process in order to address these challenges, for example:
•Some retail banks are commencing digital change programmes aimed at transforming the customer experience across the on-boarding journey.
•Commercial and corporate banking firms are focusing on making credit risk management processes more customer centric and efficient, implementing new fin-tech or cloud-based solutions, embedding processes, technologies and ways of working that will underpin the enablement of a more agile organisation.
IA's role
IA has an important role to play in providing assurance over new or changed credit risk management systems, with a focus on ensuring solutions are aligned to the firm’s strategic objectives, the scale and nature of its business and its risk profile. Examples of IA focus areas include:
•Credit risk management functionality.
•Risks associated with the use of alternative data sources such as Open Banking and small and medium-sized entity credit data sharing schemes.
•Third party risk management and data protection and privacy requirements associated with the use of financial technology and the use of Artificial Intelligence in decision-making and decision support models.
•Undertaking dynamic control testing processes over the components of the credit risk management framework (including risk appetites, automated lending processing including underwriting, early warning and watch list processes and collections and recoveries/ re-structuring).