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Digital Workplace Architecture

Digital workplace architecture is a focus for all organisations today across different industries, primarily due to the shift to a hybrid workplace, increased cloud adoption, and importance of cyber security. Digital workplace architecture is made of several building blocks. It requires the right combination of multiple workplace technologies (including infrastructure and applications) to improve employee productivity and experience, secure hybrid working for all use cases, and maximise IT investments.

In this article, we first consider the drivers of digital workplace architecture and the main benefits accrued from adoption. We then explore the architecture through three lenses: technology, people, and approach.

  • Technology – building blocks of digital workplace architecture and technology states
  • People – importance of people in workplace transformation
  • Approach – key challenges and how to get started

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