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Safeguarding for the payments sector

Payment services are a growing sector in the financial services industry, which is likely to continue over the next few years, driven by changes in consumer behaviours and expectations, the changing landscape of the payment’s ecosystem, and pace of innovative solutions entering the market. Consumer protection has to be at the heart of this sector as it grows, and firms will need to keep pace with regulatory expectations to maintain customer trust and confidence.

We work with both payments and e-money institutions. These range from start-ups to established companies, through to some of the sector’s largest international platforms.

We offer a range of services to help payments and e-money institutions meet their safeguarding regulatory obligations and protection of customer assets. In an evolving regulatory landscape, we combine deep regulatory technical insights as well as practical approaches to achieve regulatory compliance and protect customer assets.

Our approach focuses on the core principle of the safeguarding regime, which ensures the protection of relevant funds in the event of a payments institution’s insolvency. Should the worst happen, they will return payments to customers without undue delay.

Our deployable services to help payments and e-money institutions proactively manage and achieve customer assets protection cover the following areas.

  • ISAE 3000 Assurance over Safeguarding Internal Controls (i.e.
    safeguarding audit)
  • FCA Regulatory visits and review
  • Business acquisition, disposal and consolidation
  • IPO-readiness review
  • Regulatory change
  • Operating model and internal controls
  • New business and products
  • Third-party out-sourcing and in-sourcing
  • Safeguarding risk management
  • Section 166 reviews