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Privacy statement

Last updated: 04 November 2025

Privacy Summary

We recognize that you value your data and privacy and Deloitte is committed to protecting your information by handling it responsibly and safeguarding it using appropriate security measures. The following statement sets out how and when we collect, use and share your personal and organisational information that you provide to us through your participation in the Transition Lab Programme.

Transition Labs are managed by Deloitte LLP with registered office 1 New Street Square, London, EC4A 3HQ. Our Transition Labs are delivered using a technical solution hosted on an interactive platform (for Digital Transition Labs) and utilises a cloud-based database solution (“Third Party Platforms”).

Third Party Platforms

Intuiface Player – platform host running the Digital Transition Lab interactive experience built using Intuiface Composer (customisable software solution that provides graphics and session templates). This is a Software as a service solution AWS hosted in USA. However, no data is stored on this platform.

Airtable (“Third Party Data Storage Provider”) – cloud-based content management system and database for project management, holding client session data, analysis and reporting. Airtable is hosted in AWS in the EU (Frankfurt) and USA with data stored at rest in the EU.

During your participation in the Transition Lab programme, we will collect, obtain and process information about you and your organization that you provide to us.

This information may include:

  • personal information such as gender, key personal dates (i.e, holiday, key milestones) and if applicable, any personal data that we may require to make reasonable adjustments for you, or for additional facilities to enable you to participate in the Transition Lab Programme. Information about you that we obtain, or which we infer from the way we interact with you;
  • business contact information such as individual’s name and one or more of the following business data: business name, title, role, address, telephone number (including mobile phone number) and e-mail address;
  • publicly available information about you and/or your organisation;
  • other business data such as business strategy information, organizational charts (i.e, your direct team, Executive Leadership Team and the Board and Committee members), key business dates (i.e., committee meetings, announcements, other board commitments), stakeholder perspectives on your own personal as well as business priorities;
  • And any other points of discussion including personal, confidential and high risk confidential information that may arise during the Transition Lab Programme.

How we use information about you

We will process information about you to arrange and conduct the Transition Lab experience with you directly and to document discussions and findings in order to provide you with an output from your experience.

We will not share your information with any third parties and access to your personal information by Deloitte is restricted on a ‘need to know’ basis.

We will retain data for 7 years after the Transition Lab is held, at which point we will anonymise the data and remove personal identifiers. During this time any output and personal information will be readily available to you. Any data processed for research or statistical analysis will always be free from personal information.

To enhance efficiency and insights, we may utilise Artificial Intelligence (AI) tools for tasks such as data analysis and content preparation. Data will be free from personal information in these processes and all AI output is thoroughly reviewed and validated by our experienced professionals to ensure accuracy and relevance.

Where your data is stored

Data processing will take place within the UK, EEA and USA and where your personal data is processed outside of the United Kingdom, Deloitte has ensured that appropriate safeguards are taken to protect it.

All information that you provide us with is stored on our secure servers, or those of our Third Party Data Storage Provider located within the EEA (some content used in the preparation and output of your Transition Lab may be temporarily stored on servers from our Third Party Data Storage Provider located within the US for a period of up to 14 days from upload, upon which time it will be transferred to EEA).

Further information

For more details on how Deloitte handles and shares your information and for details on your rights and how to contact us, please click here.