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Scott advises Boards and Executive teams in the Financial Services industry, primarily in Insurance, so that they can deliver complex, enterprise-wide transformation programmes. These programmes have had a variety of drivers – cost, customer experience, regulation, M&A or growth – Scott’s focus is always on the customer, putting them at the centre of the design to deliver a better experience and greater value for the organisation.
Scott is the Clients & Markets Leader for Technology & Transformation in the UK.