Libby Cousins

Libby is the Advertising, Marketing & Commerce leader in the UK.
She specialises in customer-facing transformation for the travel,
hospitality and services sectors. Libby recognises the importance of
delivering a human experience across every interaction with
individuals on their journey with a brand. Humanising an experience
with an organisation is about understanding, supporting and
connecting all the customer constituents. That’s where her team can
help, creating experiences that surprise and delight through
imagining, delivering and running Marketing and Advertising
solutions and services for clients across Private Sector, Financial
Services and Public Sector. Her team work across many Alliances
such as Adobe, Salesforce, Sprinklr, Meta, Google and more.