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Becky Galea

Partner

New Partner Becky Galea, a consultant with a diverse background in retail, hospitality, and customer experience, discusses her career journey and the significance of her promotion to Partner at Deloitte.

"Cultivate a career you're truly passionate about; it's the most effective way to inspire others, motivate yourself, and lead with a strong, authentic voice."

Tell us about your career to date:

My career began in consulting, working across a broad range of industries before I chose to specialise in the consumer sector. I then stepped out of consulting to gain hands-on industry experience, joining Sainsbury’s to focus on improving the in-store experience for customers and colleagues, before moving into the startup world with onefinestay, a luxury hospitality business. I later returned to consulting to lead customer experience for a design agency, before joining Deloitte nearly eight years ago.

What does being a Partner mean to you?

For me, being a Partner is about creating impact at multiple levels - for clients, for our people and for the firm. It’s about helping teams do their best work, building the capabilities we’ll need for the future, and playing a role in shaping how we evolve in a market that is changing quickly. A big part of that, for me, is making sure our people are set up to thrive in an increasingly AI-enabled world.

What will you do differently?

I’ll be operating with greater reach and greater responsibility, spending more time shaping senior client relationships, connecting the right capabilities around the issues that matter most, and helping teams deliver work that has real, lasting impact. I also want to play a bigger role in developing our people and helping shape how we evolve as a business as the market and the way we work continue to change.

What one piece of advice do you have for those aspiring to move into a more senior leadership role, particularly to women in the firm?

My advice would be to stay close to what genuinely energises you and to build a career around work that really matters to you. It can be tempting to feel you need to move quickly or follow a path that looks right from the outside, but I’ve found it’s much more valuable to be deliberate, choosing work you enjoy, sectors that interest you, and people you learn from and want to spend time with. Over time, that gives you the experience, confidence and credibility to lead in a way that feels authentic to you, rather than trying to follow in someone else’s footsteps.

What role have client relationships played in your journey to Partner?

Client relationships have played a huge role in my journey to Partner. Much of our work happens at pivotal moments for clients - when they are making big decisions, leading change or stepping into new roles and I’ve always valued the opportunity to support them through that. I see my role as bringing both challenge and support: helping clients make confident decisions grounded in evidence, while understanding the wider context they are operating in. Being trusted to play a role in those moments is a real privilege, and one of the things I enjoy most about what I do.