Skip to main content
Welcome to Deloitte

If we have selected the wrong experience for you, please change it above.

HumanX Europe 2026

Where the AI world gathers

HumanX Europe 2026 brought together Europe's most influential enterprise AI leaders for three days of intensive learning, networking, and strategic dialogue. Held at RAI Amsterdam (September 22–24), the conference attracted 2,500+ attendees at VP level and above and 200+ speakers, positioning it as the definitive gathering for AI implementation, governance, and scaling across the continent.

Key insights

  • Agentic AI is the new frontier: Organisations must rethink governance, safety, and human oversight as agents move from controlled environments to customer-facing applications.
  • The human-AI alignment gap: AI success depends on people, not just technology. Reimagining roles, capabilities, and organisational design is as critical as the technology itself.
  • Cross-functional AI adoption is accelerating: Enterprise AI strategies must be cross-functional and business-outcome-focused, not siloed in IT.
  • Consumer behaviour is shifting toward AI-mediated decisions: The future of commerce is hybrid. Brands must optimise for both human and algorithmic discovery.
Conference highlights from Deloitte leaders
What leaders need to know about AI
  • Enterprise adoption splits organisations between fearers who distrust the technology and reverers who push boundaries, making workforce fluency critical.
  • Digital workers are emerging, meaning leaders must establish structured internal policies for AI agents similar to traditional human HR departments.
  • Cappuccino ROI happens when productivity gains just save a little time rather than fundamentally moving the bottom line.
  • True business transformation requires reimagining business models, redesigning workflows, and redistributing work rather than just dropping AI into old processes.
  • Data silos and internal politics regarding data ownership continue to stall enterprise-wide synergy and cross-departmental leverage.
  • Sovereign AI and data localisation concerns are rising sharply among executives regarding where tech stacks and compute infrastructure are hosted. 

56% of Europe is already shopping with AI. Is your store ready?

The Human and the Agent Study: explore our latest study

56% of European consumers are already shopping with AI. The question is no longer if you're ready, but when .Your customers are no longer making decisions alone in your store. They're making them together with an AI agent.

Did you find this useful?

Thanks for your feedback