Executives on the Future of Dutch Pension and Insurance
Insurance Outlook Dialogues
Gain valuable insights into the dynamic Dutch pension and insurance sector through discussions with executives. Discover the sale of asset management activities, and how GenAI, consumer demands, market consolidation, and corporate social responsibility are shaping the industry. We explore the future of non-life insurance and the pension system in the Netherlands, and how insurers are addressing 'uninsurable' events and long-term risks, like climate change. Watch all episodes below.
Registration form
Sign up and stay up to date with Insurance Outlook Dialogues.
Transparency and scale: Sale of Blue Sky Group's asset management activities
Importance of collaboration
How did open communication affect stakeholders? What role did scale play in BSG's sale decision, and what were the biggest challenges during the deal process?
Impact GenAI: Ethical considerations, business processes, and customer interactions with NN Group and PGGM
Innovations and future vision
What ethical considerations are crucial for implementing GenAI? How can GenAI enhance customer interaction, and what does the future look like for the sector?
Responding to the changes in the Dutch pension market with Aegon and Athora
Future Pensions Act
How do both insurers respond to the looming pension gap caused by the unchanged premium tier? Will there be a revival in the pension market for the self-employed? Further, how will they deal with data quality in the organisation?
IDD Delegated Acts: Discussing the impact with the Dutch Association of Insurers and a.s.r. Nederland
Product, data, and communication
The EU sees insurance as key to a sustainable society, prompting new regulations like the IDD Delegated Acts to boost product sustainability. Will ESG performance set insurers apart, and what future challenges and expectations do they face?
Digitalisation of customer contact in insurance with NN and Achmea
From cost centre to value centre
What do they think technology and data mean for customers and workforce? But also: which channels are most suitable for customer contact in which situation? Lastly, how can we turn customer contact from a cost centre to a value centre?
Achmea and a.s.r Nederland on the social responsibility of insurers
The increasing needs in insurance
Are social enterprises serving society, or are shareholders still leading the way? How do insurers see sustainability goals? Is the Dutch insurance system robust for long-term risks, like climate change and floods?
Non-life insurers: increasing focus on prevention and service with NN and Centraal Beheer/Achmea
Technology and prevention benefits
Digitalisation is important for non-life insurers. Customers can arrange just about everything around claims via their smartphones. Consequently, how afraid should non-life insurers be of insurtechs? How do they deal with the ethics of data?
The future of pension insurance in the Netherlands with Aegon and Zwitserleven
Opportunities for insurers
What challenges and opportunities do the upcoming changes present for insurers? What role should employers and social partners play? How will pension communication change and is there a market for additional services? Moreover, we discuss sustainable investing.
