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The Forrester Wave™: Commerce Services, Q1 2021

Deloitte is named a leader in The Forrester Wave™: Commerce Services, Q1 2021.

This Forrester Wave™ evaluation is an assessment of the top vendors in the commerce services market and doesn't represent the entire vendor landscape. This report shows how each provider helps infrastructure and operations professionals select the right one for their needs. Deloitte was recognised as a leader with the report citing client reference feedback, “’Everything we do has a technology focus but with Deloitte, they also help us understand the business framework and capabilities we need.’ Deloitte is a good fit for companies that need to implement a full stack commerce solution to affect an end-to-end experience transformation, starting with strategy and organisational design.”

What you’ll gain from the report:

  • Understanding of the vendors and their ability to execute on a robust, omnichannel commerce strategy with a broad range of capabilities
  • The strengths and cautions of commerce service providers
  • Insights from Forrester to accurately assess the current and future potential of providers to address and shape the market for commerce services and solutions.