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Why technology and data maturity should be on every board’s agenda

Malta Technology & Data Maturity Index

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Deloitte Malta surveyed local companies about their technology and data aspirations and the implementation of technology projects. Pierre Mallia, Deloitte Malta’s Technology & Transformation business leader, discusses what emerged from this interesting local study.

Malta's business leaders tell us they understand the importance of technology. 84% say technology is core to their competitive advantage and 87% are engaging with Generative AI in some form. Yet when we look at what Maltese organisations are actually doing on the ground, a different picture emerges. Only 11% have achieved enterprise-wide AI adoption, just two-thirds have modern core systems, and only 25% have an integrated systems environment needed for modern data-led operations.

This gap between intention and reality is not new in business, but as competition and technological change accelerate, it becomes increasingly important for businesses to prioritise and deliver the technology projects that matter most in the right order.

The organisations that outperform their peers are those that build strong foundations: high-quality data, clear governance, investment in people, and disciplined execution. In my experience, targeted investment, a clear data strategy and speedy execution are likely to outperform large arbitrary spending in almost all Maltese business environments.

Four themes

Our research identified four themes that define where Malta's organisations stand.

We have strategic clarity but lack the discipline to execute. We adopt tools before ensuring our data quality and governance meet required standards. We historically deployed systems in silos and are now unable to create a single source of truth for decision-making. This strategic fragmentation makes creating value from data incredibly difficult and influences all the other themes.

Only 19% of Maltese organisations have genuinely high-quality, trusted data. Yet many are attempting to build AI and automation, presumably on top of these shaky foundations. On the other side of the coin, organisations with formal data strategies achieve twice the AI adoption success of those without. This is not a technical issue; the survey didn’t say that those with the best data teams achieve the best success. It showed that those companies that have aligned their approach to data are doing best, meaning that boards should have data strategy on the standing agenda.

57% of organisations cite talent shortage as their number one barrier to transformation. Transformation speed is constrained by talent availability, and boards need to understand this constraint and plan accordingly. Making your business as attractive as possible for talent is an obvious response, which has numerous organisational benefits. However, this is not solely a recruitment problem; it is a national issue that requires ecosystem-level collaboration through government programmes, alignment of university curricula with industry needs, industry partnerships and initiatives to attract international talent. Maltese businesses need access to the best people to keep up with Europe and the world.

While 70% of organisations have documented business continuity plans, only 44% report advanced cybersecurity controls and only 22% have proactive enterprise-wide cybersecurity strategies. Most organisations say they are confident they meet regulatory obligations, yet only 11% actively monitor emerging requirements. The confidence indicated by respondents is not matched by practical discipline. On most days of the week, gaps in governance do not result in catastrophe which is why action here is sometimes overlooked. But a lack of oversight and control creates an erosion in the quality of technological outputs over time and therefore erodes the trust we have in our systems. When governance is weak, a business may also be more exposed to cyberattacks and fraud, with potentially severe consequences.

All four of the themes speak primarily to the role of the board and senior leadership in how companies plan for and execute technology budgets and projects. We sometimes default our technology planning to our technology or IT teams when digital transformation requires cross-organisational engagement on people and capabilities, processes and objectives, and governance and risk management.

Conclusion

The organisations that will define Malta's competitive advantage in the next five years are those that build strong foundational capabilities: formal data strategies, modernised and integrated systems, documented governance frameworks, and strategic investment in talent acquisition and development. They will apply the same discipline to digital transformation that they apply to financial management or regulatory compliance.

I encourage every CEO and board chair in Malta to assess their organisation's maturity. Conduct a comprehensive data quality assessment and establish formal data and technology strategies. Think creatively about how to address talent constraints and extend the discipline you apply to business continuity and growth to data and technology governance domains.

This is not about spending more. It is about spending smarter and getting the basics right.

Deloitte Malta Technology & Data Maturity report

Benchmarking readiness for a technology-driven future

As Malta continues to strengthen its position as a hub for innovation and digital excellence, the question for leaders is clear: How ready is your organisation to turn technology and data into lasting advantage?

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