Driving adoption of the ‘human with agentic AI’ era
The CXO playbook
Artificial intelligence is entering a new phase of enterprise transformation. Organisations are increasingly exploring agentic AI systems capable of analysing information, making decisions, and initiating actions with limited human intervention.
The economic potential is significant. AI is projected to generate up to US$1.68 trillion in global economic value by 2031, with emerging markets such as India expected to drive a large share of this growth. Yet many organisations face a different challenge: enabling their workforce to adopt AI-enabled ways of working.
Recent industry trends highlight a widening gap between AI capability and workforce readiness. While 80% of Indian organisations are exploring development of autonomous AI agents, only 48% of global organisations have been modifying their upskilling and reskilling strategies to apply AI in their work.
As organisations continue investing in AI infrastructure and automation, many initiatives struggle to scale beyond pilots. In practice, the barrier is often attributable to organisations rather than technology.
A change management lens for agentic AI
Agentic systems introduce a new model of human–AI collaboration, where agents are increasingly capable of managing routine workflows, allowing employees to focus on higher-value oversight, judgment, and strategic decision-making. For organisations, this shift raises several important questions:
Addressing these challenges requires structured change management to enable organisational readiness.
Introducing The AgenticAdopt Kompass™ framework
The CXO playbook report introduces AgenticAdopt Kompass™ framework, which outlines the organisational factors that influence successful AI adoption, while indicators such as adoption velocity, workforce empowerment metrics, and trust scores help us to better understand how effectively AI is being integrated into everyday work. The AgenticAdopt Kompass™ framework includes the following tenets which are key to establish a robust human-AI partnership and drive the desired optimisations.
Download the report
The CXO Playbook explores how leaders can prepare their workforce for agentic AI, build trust in AI-enabled decision processes, and scale adoption across the enterprise.
Download the full report to explore our proprietary framework and insights.
