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23 Apr 2025
5 minute read

Case Study of Deloitte Operate Service for CPG Industry

Deloitte Operate Service Client Story - Leading Consumer packaged goods (CPG) Company

Deloitte operates financial management of third-party IT and enterprise services for a global CPG company, providing spend transparency and opportunities for optimization

Challenge

  • One of our clients, a global CPG company, was looking to centralise demand and spend management process for their third-party IT and services spend. The key objectives were to improve visibility and traceability of their supplier spend.
  • The client needed support to design the new third-party financial management process and to manage it on an ongoing basis.

Approach

  • The Deloitte engagement was undertaken through a 3 phased approach

Results

  • Centralised operations with improved visibility of third-party spends, with a focus on deriving insights.
  • Greater transparency in generating third-party spend forecasts
  • Enhanced visibility of actual spends against forecasts
  • Improved the overall cycle time to manage third-party financials

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