Shraban Nayak is a partner in Digital Customer practice, within Deloitte Consulting India, focusing on growing the Salesforce business
Over 21 years of IT experience in CRM domain, that spans across IT strategy, business development, Industry Offering Development, and delivery execution of complex technology services, focusing on Pharmaceuticals, Consumer Goods and Manufacturing Industry segments.
10+ years of Salesforce.com experience, helping clients globally accelerate their digital transformation journey on the back of Salesforce platform and ecosystem solutions.
Significant experience in delivering complex front office transformation projects on Salesforce.com for global clients. Built Accenture’s Salesforce delivery hub for Products Industry Group, in India, largest Salesforce group within Accenture.
Led multiple industry offering development that includes Intelligent Patient Services platform, Cloud for Retail Execution.
Deep domain experience across Life Sciences, Consumer Goods, and Manufacturing industries.
As a member of the Accenture’s Global Salesforce Leadership team, represented Accenture in multiple external forums (Dreamforce, TrailheaDx, SF WorldTour) in delivering sessions for clients and external participants.