Shraban Nayak is a Partner in the Digital Customer practice within the Consulting business at Deloitte India. He focuses on growing the Salesforce business.
He has over 21 years of IT experience in the CRM domain, spanning IT strategy, business development, industry offering development and delivery of complex technology services across pharmaceuticals, consumer goods and manufacturing industry segments. With over 10 years of Salesforce.com experience, Shraban has enabled clients globally to accelerate their digital transformation journeys through the Salesforce platform and ecosystem solutions.
Shraban has significant experience in delivering complex front-office transformation projects on Salesforce.com for global clients. He has built Accenture’s Salesforce delivery hub for the Products Industry Group in India—the largest Salesforce group within Accenture—and led the development of multiple industry offerings, including the Intelligent Patient Services platform and Cloud for Retail Execution. He has deep domain experience across life sciences, consumer goods and manufacturing industries.
As a member of Accenture’s Global Salesforce Leadership team, Shraban represented Accenture at multiple external forums (Dreamforce, TrailheaDx and SF WorldTour), delivering sessions for clients and external participants.