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Digitalization of tax: Plugging into e-invoicing

Explore the global shift to e-invoicing and its impact on tax policy, compliance, and business transformation.

Digital transformation in global tax policy is accelerating. With over 80 countries now requiring digital tax reporting – with most set to adopt electronic invoicing or reporting by 2030 – tax authorities are gaining powerful tools to boost efficiency and compliance. However, recent surveys reveal that enthusiasm among global businesses for these digital initiatives is declining.

In this article, we examine the evolving landscape of e-invoicing, exploring both the challenges businesses face in its adoption and the broader opportunities it presents for digital transformation and innovation in tax compliance.  

 

The promise of e-invoicing

E-invoicing is transforming the way both tax authorities and businesses operate, offering tangible benefits that go far beyond compliance.

For tax authorities, it means:

  • Improved compliance and accuracy through better data quality;
  • Increased administrative efficiency;
  • Enhanced audit capabilities with complete invoice data;
  • Reduced shadow economy activity; and
  • Better data and insights for policymaking. 

And for businesses, e-invoicing can:

  • Streamline invoicing processes;
  • Improve cash flow management;
  • Provide real-time verification and validation;
  • Create better supplier and customer relationships; and
  • Be a catalyst for wider process change. 

Despite the many potential benefits of e-invoicing, confidence in its positive impact is declining according to the recent Deloitte Global Tax Policy Survey. Although the adoption of e-invoicing is inevitable, challenges lie in:

  • The lack of global standards;
  • Technical implementation challenges; and
  • Organizational change management

 

Returning to optimism

While hurdles identified may dampen enthusiasm, e-invoicing remains a key priority. Those finding success are taking a proactive, structured approach, which includes:

  • Defining a comprehensive strategy that addresses the growing complexity of e-invoicing and its direct impact on supply chain efficiency.
  • Addressing both outbound and inbound invoicing requirements, understanding that compliance rules and formats can differ across transactions.
  • Enhancing data quality and integration, ensuring accurate reconciled information across tax processes for smoother controls.
  • Selecting technology solutions that align with business needs and evolving regulatory demands.

By focusing on these actions, organizations can better navigate the complexities of e-invoicing and position themselves for long-term compliance and efficiency.  

Digitalization in general, and e-invoicing in particular, are among the few certainties in global tax policy. That makes it all the more important that businesses engage with the global rollout, get this right and maximize the benefits.

Amanda Tickel, Deloitte Global Tax & Trade Policy Leader 

What your organization needs to know about e-invoicing and tax digitalization

What are the benefits for tax authorities?
E-invoicing helps tax authorities improve compliance and accuracy by providing better data quality. It increases administrative efficiency, enhances audit capabilities with complete and accurate invoice data, reduces shadow and hidden economy activity, and delivers better data and insights to inform wider policymaking.

How does e-invoicing benefit businesses?
For businesses, e-invoicing streamlines invoicing processes and improves cash flow management. It enables quicker verification and validation through real-time data, strengthens relationships with suppliers and customers, and acts as a catalyst for wider process change as part of implementation.

What challenges should organizations expect with global adoption?
Adopting e-invoicing globally is not easy. Organizations face a lack of standardized approaches, technical challenges such as interoperability and data security, and organizational hurdles like change management, process transformation, and cost management.

Does e-invoicing replace traditional invoicing entirely?
E-invoicing marks a significant innovation, but it does not represent a complete break with the past. The basic role and purpose of an invoice remain the same, as does the nature of tax compliance. Success depends on assessing where technology enhances familiar processes and where it opens up scope for innovation.

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