Team
Challenge
A UK based grocery and general merchandise organisation whose growth was inhibited by functionally siloed ways of working. This organisation shifted to an outcome based model that leveraged ‘Mission Based Teams’ (MBTs) to enable flexible allocation of resources to the highest priorities of the business
Solution
Deloitte supported to enable:
Organisation strategy developed centrally and translated into outcomes, which collectively describe the success of the strategy over a 12-18 month timeframe
All individuals have a professional “home” where common groupings of skills and capabilities come together and where learning, development and performance management occurs
Resources are allocated from professions to multi-disciplinary Mission Teams who are responsible for the day-to-day tasks required to deliver outcomes
Resources are moved between Mission Teams based on the priorities of the business e.g. responding to changing market conditions and capturing new market opportunities
Information and best practice is shared through cross-Mission Team and cross-Profession collaboration and engagement
Value
Benefits included:
Centres the organisation on a clearly defined, unifying strategy
Promotes a constant organisation-wide prioritisation of business outcomes, health metrics and OKRs
Continuously identifies customer trends and screens new innovations
Drives collaboration through multidisciplinary mission teams
Increases business agility as resources are flexibly allocated to respond to new value opportunities
Unlocks investment capital for growth as the organisation moves towards a lean, resource constrained model
The future belongs to the adaptable
Deloitte Adaptable Organization 2.0
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