IDC MarketScape: Worldwide Incident Response 2025 Vendor Assessment
Deloitte is recognized as a Leader in the IDC MarketScape for Incident Response services 2025!
Key Takeaways :
What you may gain from the report:
- Understanding what makes Deloitte a provider of choice for our clients for incident response services and our ability to help alleviate their business challenges
- The strengths and cautions of Deloitte as an incident response service provider in 2025
- Insights from the IDC MarketScape to objectively assess Deloitte in the current market and their potential to help shape the market in the future
This IDC MarketScape study represents a vendor assessment of the Worldwide Incident Response services market using the IDC MarketScape model. This excerpt is a quantitative and qualitative assessment of the characteristics that explain a vendor’s success in the marketplace and help anticipate its ascendancy. This is the first time IDC has assessed this market globally and Deloitte is named a Leader. Deloitte was also positioned as a Leader previously in the report titled “IDC MarketScape for Worldwide Incident Readiness Services 2021”
“Clients need outcomes that endure beyond the immediate crisis. Our strategic investments in AI, innovation, and cross-functional teaming help clients go beyond responding and into recovery and transformation,” says Emily Mossburg, Deloitte Global Cyber leader. “Deloitte’s Cyber Incident Readiness, Response, and Recovery (CIR3) framework helps enable clients to navigate crises confidently by applying global experience, utilizing innovative solutions, and navigating a complex ecosystem to protect their business and transform.”
The IDC MarketScape noted, “Crisis communications is an area where Deloitte excels. The firm maintains a global network of communications experts who draft public statements, manage media relations, and conduct sentiment analysis to assess the impact of messaging. Deloitte also operates call centers to handle inquiries from affected individuals, ensuring a comprehensive and empathetic response to data breaches and other high-impact incidents.”
The excerpt also highlighted, “Deloitte is investing heavily in AI, automation, and data-driven innovation to redefine the future of incident response. The firm has committed $4 billion through fiscal year 2030 to GenAI initiatives, with over 400 assets already developed. These include agentic AI capabilities that automate investigative tasks and integrate with Deloitte's broader digital workforce.”
Clients need outcomes that endure beyond the immediate crisis. Our strategic investments in AI, innovation, and cross-functional teaming help clients go beyond responding and into recovery and transformation.
- Emily Mossburg, Deloitte Global Cyber Leader
Key Links
- Click to enlarge image
- Source: IDC MarketScape: Worldwide Incident Response 2025 Vendor Assessment, By Craig Robinson, Scott Tiazkun, Published 25 August 2025, Doc# US52036825
- Read the announcement
IDC Disclaimer:
The insights provided are part of the IDC MarketScape Excerpt, which is an extraction from the original IDC MarketScape assessment. Per IDC policy, only the Vendor Summary Profile for the purchasing vendor will be included in a given IDC MarketScape Excerpt. To gain access to the profiles for all suppliers included in the assessment, contact IDC.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
