JENNIFER RADIN, Deloitte Consulting LLP, is a principal and the chief innovation officer for Deloitte's Health Care practice. She also leads the Future of Work in Health Care signature issue. With more than 20 years of experience in life sciences and health care, Radin is a national speaker and key advisor to health care leaders, helping them transform their organizations to execute strategies for growth that improve clinical outcomes, enhance patient and family experiences, improve affordability and access, and increase caregiver engagement. She is based in New York.