Gopal is a Partner in Deloitte Consulting’s Monitor Deloitte practice, focused on the High-tech, Media and Telecommunications industries. He specializes in corporate strategy, organic and inorganic growth, product innovation, customer strategy, go-to-market and new business models in the high-tech sector. Gopal has over 15 years of experience serving senior executives in CEO, Strategy, BU, Product, Sales and Services roles on solving their most critical priorities.
In recent years, Gopal has focused on high-tech business model evolution and assisted multiple clients in the hardware and software sectors build and scale new digital business models related to digital platforms, Cloud, SaaS / XaaS / flexible consumption, subscriptions, tech-driven services, cognitive, IoT, through business model definition, organic and inorganic investments, customer strategy, product and portfolio strategy, pricing and packaging, enterprise and commercial go-to-market models (direct, indirect, digital), adaptive operating models and building critical capabilities required for execution.
Gopal is a co-founder and co-lead of Deloitte’s XaaS practice and is currently scaling Deloitte’s Customer Outcomes practice that is focused on serving the agenda of the Chief Customer Officer in sustaining and growing recurring revenue models.