Susan Cattozzo, Principal | Deloitte US

Susan is a principal in Deloitte Consulting's Oil, Gas & Chemicals sector, an industry she has served for over 20 years. Based in Houston, Susan helps downstream businesses drive value for consumers, customers, employees, and shareholders. Susan is passionate about working with clients to capitalize on opportunities stemming from macro trends - such as consumer behavior, innovation, competitive forces, energy transition, population shifts, and an evolving B2B customer segment - and the impact on the downstream sector. She specializes in helping clients develop strategies, create new operating models, unlock cost savings, drive growth, and deliver on their business and customer experience transformation ambitions.