Skip to main content
Welcome to Deloitte
If we have selected the wrong experience for you, please change it above.

Banking & Capital Markets

To thrive in the new era of banking, institutions need a clear view of the forces reshaping the sector. Deloitte research examines these shifts, identifies emerging opportunities, and helps leaders make sense of what may come next.

Insights for what’s next

Banking and capital markets organizations are navigating a rapidly changing environment shaped by macroeconomic uncertainty, evolving customer expectations, accelerating innovation, regulatory change, and increasing financial crime threats.

Drawing on original studies, surveys, and industry perspectives, Deloitte explores the opportunities and challenges shaping the future of the sector.

Our IndustryAdvantage approach combines trusted experience, advanced technologies, and deep industry knowledge to help organizations drive growth and prepare for what's next.

Our thinking

The keys for growth: Trading traditional cost programs for long-term productivity 

Read the article exploring how banks can move beyond short-term cost reduction and build sustainable performance.
Perspective
2 minute read

From ambition to execution: Wealth management technology

The WealthTech report shows how wealth managers are modernizing technology to improve advisor productivity, client experience, and efficiency. Based on global executive interviews, it highlights six themes shaping COO and CTO priorities and execution.
Perspective
5 minute read

The future of global consumer payments in 2030

How innovation and global cooperation will reshape the payments landscape
Perspective
3 minute read

Better, faster, cheaper: Multibank tokenization networks could transform cross-border payments

Steps banks can take to address transaction costs and delays in processing cross-border payments, which can strain relationships with business customers
Article

2026 banking and capital markets outlook

2026 demands bold choices for banks as they balance macro headwinds, AI ambition, and stablecoin disruption. Discover how to thrive in the year ahead.
Article

The future of retail banking

Retail banking is at a crossroads, facing shifting demographics, accelerated technological advances, and rising consumer expectations—all in an increasingly crowded financial services ecosystem. How can banks not only stay competitive, but thrive in the future of retail banking? Explore 10 strategic moves to help banks take control of their trajectory.
Analysis
5 minute read

Global retail banking top trends

An industry-wide transformation has been underway in the retail banking sector for several years. With this transformation, we are seeing eight mega-trends that are shaping the market. 
Perspective
7 minute read

Changing the game

Artificial intelligence will likely determine the banking and capital markets sector’s winners and losers in the coming five years.
Perspective
5 minute read

The Deloitte International Wealth Management Centre Ranking 2024

Since our previous edition in 2021, the COVID-19 pandemic has ended, and there has been a resurgence of inflation and increase in geopolitical tensions. 
Perspective
7 minute read

A spotlight on emerging approaches to bank transition planning

To provide more insights on transition plan development across the global banking sector, Deloitte and the Institute of International Finance (IIF) have worked together to map out the current ‘state of play’ in this new and evolving area.
Perspective
5 minute read

Pushing through undercurrents

Sectoral and regional forces influencing technology-driven systemic risk, and resulting mitigation opportunities
Perspective
4 minute read

Cybersecurity insights 2023: Budgets and benchmarks for financial services institutions

Discover the results of our cybersecurity benchmark spend for financial services survey
Perspective
3 minute read

Measuring value from digital transformation

Organizations widely acknowledge digital transformation is a continuous process with high stakes and often low success rates. But, which digital transformation KPIs are they using when measuring digital transformation success? Are financial returns the most crucial metrics to consider in this evaluation? How should organizations be assessing digital transformation value and does that change based on their industry or regional context? This research answers these questions and more.
Collection
4 minute read

Connect with our Banking & Capital Markets team

Neil Tomlinson

Neil Tomlinson

Global Banking & Capital Markets Leader
+44 (0)20 7303 2333

Deloitte Insights

Explore the magazine

Get ahead of the today’s most pressing business challenges

Read the latest issue

Stay up to date

Don’t miss our most current and most popular data, research, and analysis

Browse our insights

Explore more industry thinking

Insurance

Stay informed with Deloitte's insurance research and insights on emerging trends, evolving risks, and industry opportunities.
Explore our thinking

Investment Management and Private Equity

Access Deloitte's investment management and private equity research, combining market data, industry insights, and practical perspectives to help leaders refine strategic priorities. 
Explore our thinking

Real Estate

Deloitte's real estate research, market data, and industry perspectives look at the trends influencing investment and growth decisions.
Explore our thinking