Client Spotlight features Deloitte clients’ successes in an impactful and engaging storytelling format. The programme allows clients to tell the story they want to tell—in their own words—and focus on how they’ve been able to improve the service they provide to their clients.
Deloitte’s ability to instil confidence and trust helped Yamaha transform and streamline its customer support function, enabling agents to more efficiently interact with each other and customers using salesforce.com
Client Spotlight features Deloitte clients’ successes in an impactful and engaging storytelling format. The programme allows clients to tell the story they want to tell
The world’s largest manufacturer of musical instruments, Yamaha is dedicated to providing superior customer support and uses salesforce.com to manage its 16 million customer contacts