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Deloitte at the 2024 World Retail Congress
Tuesday, 16 April 2024 8:00 AM CET

In-person - Event

Event language: English

16 - 18 Apr.

08:00 am CET

Deloitte at the 2024 World Retail Congress

Deloitte is excited to be the 5-star “Winning with Customers” pillar sponsor at the 2024 World Retail Congress. Throughout this year’s sponsorship, we will showcase unique insights into how organisations can adapt to shifting industry expectations and align their strategy, platform, people and partners to data-driven experiences that  win attention and loyalty.

Exploring the path to high performance

World Retail Congress (WRC) aims to bring together retail leaders to learn, network and develop strategies for the year ahead and beyond. The 2024 congress, to be hosted in Paris, is centred around the theme “High Performance Retail” which focuses on the traits needed to be truly world-class in today’s retail landscape. 

Join us at the event to take away honest lessons from retail’s most inspiring voices and connect with global leaders defining the future of the industry.

Winning with customers

Customer-centricity is anintegral requirement of anyhigh-performing retailer today. Deloitte will aim to put customerexperience at the heart of everyinteraction and across everychannel to win and retainmarket share.

Retail reimagined: Creating tailored customer experiences using data-driven insights

In collaboration with WRC and Deloitte Private, we delivered an original piece of research, launched at the Congress. The research is positioned under WRC's "High Performance" theme and focuses on winning with customers through data driven insights.