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Gartner®: Critical Capabilities for Cloud ERP Services for Service-Centric Enterprises, Worldwide 2023

Deloitte was recognised in the 2023 Gartner Critical Capabilities for Cloud ERP Services for Service-Centric Enterprises.

Download the report: Gartner® Critical Capabilities for Cloud ERP Services for Service-Centric Enterprises, Worldwide 2023

The Gartner Critical Capabilities research is a companion to the 2023 Gartner Magic Quadrant™ for Cloud ERP Services for Service-Centric Enterprises, Worldwide, providing a deeper insight into the capability and suitability of providers’ IT products and services based on specific or customised use cases for cloud ERP services.

Deloitte was evaluated for capabilities in six Use Cases: Assessment and Roadmap, Oracle (Fusion) Product-Based Services, SAP (Cloud) Product-Based Services, Workday Product-Based Services, M/S Dynamics Product-Based Services and Netsuite Product-Based Services.

Deloitte scored the highest amongst all providers in Workday and SAP (Cloud) Product-Based Services.

What you’ll gain from the report:

  • Understanding of the vendors and their scores against 15 Critical Capabilities as described in Gartner report are: HR and Payroll Expertise, Financial Management Expertise, Income Management Expertise, Third Party Management Expertise, Additional Features Expertise, Service Centric Industry Expertise, Roadmap and Selection Expertise, Change Management Capability, Oracle Fusion Technology Expertise, SAP Cloud Technology Expertise, Workday Technology Expertise, M/S Dynamics Technology Expertise, Netsuite Technology Expertise, Modern Ongoing Services Offering and Access to Product Provider
  • The strengths and cautions of Cloud ERP services for service-centric enterprises
  • Insights from Gartner to accurately assess the providers in the current market and their potential to shape the market in the future

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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